Train users and stakeholders on Microsoft Entra ID Business-to-Business new business system at the Department of Veterans Affairs. Create training materials, manage the materials, communicate the training schedules, perform the training, and document and report on the training. You will perform recurrent training, maintain a community of practice, and communicate with the Entra ID user base and stakeholders.
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Responsible for educating and training adult learners in the use of IT systems. Duties include assessing customer support needs, storyboarding, planning events, and delivering resources effectively. You will conduct employee training using various methods, design visual aids, develop best practices, and conduct ongoing audits to ensure accurate and effective training content. Manage administrative duties and communicate with team members.