Support the Technology Service Desk contract by leading the design, coordination, delivery, and evaluation of training programs for service desk staff, ensuring consistent knowledge, quality, and compliance across a 24x7x365 environment. Oversee onboarding, continuing education, and knowledge management practices to enable operational excellence, and maintain Knowledge Base articles, SOPs, user guides, and quick-reference materials.
Job listings
The Senior Technical Trainer delivers high-quality training programs for customers and internal teams on restaurant technology solutions. This role designs curriculum, develops certification paths, and facilitates engaging live and virtual training experiences, working cross-departmentally with product managers, developers, and support teams.
$62,500–$93,700
USD/year
As a Customer Training Specialist, you will play a pivotal role in educating our customers on the QuartzBio Precision Medicine AI Agent Platform. You'll design and deliver dynamic training materials, conduct interactive virtual sessions, and collaborate with internal teams to ensure our training aligns with business objectives and industry best practices.
Seeking a versatile and engaging IT Trainer to support a major program rollout, you’ll combine traditional classroom-style and virtual delivery with modern digital learning methods to ensure people are confident, capable, and ready to succeed. You wil be responsible for training needs analysis, design, delivery, and evaluation, bringing creativity and innovation to how we enable learning across the organization.