Respond to new patient leads and booked patients quickly across phone, messaging, and internal systems.
Communicate with patients clearly, warmly, and professionally in both spoken and written English.
Support appointment scheduling, rescheduling, intake completion, paperwork follow-up, and onboarding tasks.
Legion Health is a full-stack AI-native psychiatry network delivering mental health care at scale. The company is a startup focused on improving patient experience through technology and human care, powered by both humans and AI.
Serve as the first point of contact for patients, scheduling appointments and coordinating referrals.
Verify insurance and demographic information, ensuring accuracy and compliance.
Document interactions in electronic medical records and escalate complex issues appropriately.
This role is posted on behalf of a partner company, and managed through Jobgether's AI-powered matching process. The company is a healthcare support provider that values compassion and efficiency in patient access services.
Manage inquiries in Member Services, Medicare, and Billing for Spanish- and English-speaking customers.
Uphold extraordinary customer relations and resolve issues by coordinating with health plan personnel.
Adhere to compliance guidelines, HIPAA regulations, and document all interactions meticulously.
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees across 40+ locations worldwide and fosters an inclusive, supportive work environment.
Conduct outbound calls with patients in English and Spanish to gather detailed medical and injury histories.
Document and review medical records with high accuracy using structured templates and internal systems.
Partner with the operations team to improve processes and maintain quality standards.
Indigo builds the best care experience in healthcare by helping physicians achieve independence through easier practice operations. The company is a small, rapidly growing team of about 30 people focused on deep thinking, speed, and craftsmanship.
Process approved physician orders and manage referrals with attention to detail.
Track documentation requiring physician signatures and escalate as needed.
Ensure timely billing and complete EMR files for discharged patients.
CommonSpirit Health at Home is a full-service health care organization that provides home health and hospice services. As a faith-based organization, it is committed to improving patient health and community well-being through compassionate care.
Handle inbound and outbound calls to resolve patient issues, process reorders, and ensure accurate billing.
Obtain and process authorizations while maintaining patient confidentiality and documentation.
Maximize patient retention through cross-selling and provide cross-functional support across business units.
CCS is a healthcare company specializing in chronic care management through its LivingConnected® platform, using data-driven insights to improve patient outcomes. It supports over 200,000 people annually and is recognized as a Great Place to Work®, fostering a patient-centric culture.
Serve as a key point of contact for members seeking support with healthcare and wellness programs via phone, email, and live chat.
Help participants understand their eligibility, benefits, and available resources while resolving inquiries and escalations.
Support outbound outreach campaigns and accurately document member interactions across multiple systems.
This company connects individuals with healthcare and wellness programs and provides member support services. The team is collaborative and performance-oriented, with a focus on professional development and growth opportunities.
Serve as the primary financial contact for caregivers during onboarding, explaining insurance benefits and estimated costs.
Collaborate with care coordination and clinical teams to ensure a seamless onboarding experience.
Maintain accurate documentation of all caregiver interactions while upholding HIPAA and privacy standards.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has a collaborative culture focused on delivering transformative care through technology.
Serve as the primary point of contact for incoming calls and after-hours HHA and PDN cases, ensuring clear communication between patients, families, caregivers, and staff.
Monitor caregiver attendance, respond to call-outs and missed visits, and coordinate coverage to maintain continuity of patient care.
Accurately document calls, attendance updates, and case-related information in HHA Exchange and other systems while maintaining HIPAA compliance.
One of our clients, a home care agency, is seeking a reliable and experienced Bilingual Receptionist / On-Call Weekend Coordinator to manage high call volumes and time-sensitive staffing matters. The company prioritizes patient care and efficiency, supporting a remote team environment.
Provide empathetic, accurate, and efficient support to patients via email and phone.
Manage high volume of interactions while meeting quality and productivity metrics.
Escalate clinical, operational, or technical issues appropriately and maintain accurate documentation.
Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. Since 2017, it has helped millions of patients and is consistently recognized as a top workplace in healthcare, earning numerous honors from Fortune and Great Place to Work.
Provide empathetic, high-touch support to patients, answering non-clinical questions and navigating their care.
Support providers with administrative tasks in the EMR, triaging messages and resolving issues.
Coordinate with clinical, pharmacy, and insurance teams to resolve complex patient needs.
Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. With over 1,200 employees, Ro is recognized as a top workplace, fostering a culture of innovation and diversity.
Engages members proactively and reactively to build trust and drive benefit and program engagement through motivational interviewing.
Develops individualized care plans based on comprehensive clinical, psychosocial, and SDOH assessments, coordinating resources across the care continuum.
Educates members and providers on benefits, digital health solutions, and self-management strategies while supporting utilization review and documentation.
Evry Health is a digital-first health plan focused on delivering comprehensive, member-centered care coordination for its fully insured commercial population. The company operates as a fully remote team with headquarters in Dallas, Texas, emphasizing a technology-forward and collaborative culture.
Handle incoming patient inquiries and provide clear, professional assistance regarding statements and account balances.
Research patient accounts, identify issues, and coordinate with internal departments for timely resolution.
Communicate patient balances compassionately and connect patients with financial counseling resources when appropriate.
The company operates in the healthcare revenue cycle space, helping patients understand balances and financial options. It offers a collaborative, growth-oriented culture with a focus on continuous learning and innovation.
Triage and respond to patient queries via email, SMS, and chat in Spanish and English.
Provide clinical advice and run scheduled treatment reviews.
Write patient education materials and collaborate with the clinical team.
Eucalyptus is a healthcare company focused on improving long-term care, primarily for obesity, through its program Juniper. It is now part of Hims & Hers, and operates in five markets with a growing team.
Drive forward movement within the post-trial pipeline by proactively removing barriers and ensuring timely progression.
Obtain medical records and prescriptions from prescribers while maintaining accurate client records in CRM.
Communicate consistently with speech language pathologists, clients, and care providers to complete sales and secure funding.
Lingraphica is a mission-driven organization providing speech-generating devices to help people with communication impairments improve their quality of life. They are a leader in augmentative and alternative communication technology, with a fast-paced, goal-oriented culture focused on helping individuals, families, and care teams.
Conduct thorough research on attributed patients to understand their healthcare needs and barriers to enrollment.
Perform telephonic outreach to caregivers and healthcare professionals to enroll children and ensure a seamless onboarding experience.
Develop deep knowledge of SSI program and collaborate with Provider Engagement Specialists to support enrollment efforts.
Imagine Pediatrics is a tech-enabled pediatrician-led medical group reimagining care for children with special health care needs. It is a startup with a values-driven culture focused on compassion and innovation.
Make high-volume outbound calls to existing healthcare plan members in English and Spanish.
Explain available services, answer questions, and help eligible members schedule appointments.
Accurately document call outcomes and meet performance expectations for quality and conversion.
Knowledge Rhino hires bilingual professionals for outbound healthcare appointment setting, serving existing plan members. They are a growing remote team focused on member outreach and flexible scheduling.
Answer inbound patient calls and handle inquiries with warmth and professionalism.
Manage scheduling, calendar coordination, and appointment changes.
Support billing, invoicing, and maintain accurate patient records.
We are a growing healthcare practice dedicated to providing excellent patient care. Our remote team values warm communication, proactive problem-solving, and a supportive culture.
Schedule customer appointments for collision repair and estimates following Standard Operating Procedures.
Professionally manage high-volume inbound and outbound customer communications with empathy and precision.
Support rental reservations and tows while resolving inquiries and multitasking across systems.
Crash Champions is the largest founder-led multi-shop operator of high-quality collision repair service in the U.S., with more than 650 locations across 38 states. Founded in 1999, the company champions a People First culture focused on superior service and supporting team members.
Answer incoming patient phone calls and provide professional support.
Schedule and coordinate patient appointments and follow up on billing claims.
Manage prior authorizations and document patient communications in the EHR.
Assist World is a remote staffing company that connects virtual assistants with healthcare practices. They are a growing company with a focus on 100% remote work and a no-tracker policy.