Make outbound calls to existing healthcare plan members and explain the available services.
Answer basic member questions and handle objections professionally using approved information.
Schedule appointments and accurately document call outcomes to meet quality and conversion goals.
Knowledge Rhino specializes in healthcare outreach and appointment setting for existing plan members. The company is a growing remote team that offers flexible work schedules and a supportive culture.
Handle a high volume of inbound and outbound calls in a fast-paced environment.
Schedule, confirm, reschedule, and cancel medical appointments accurately.
Document call outcomes and appointment details accurately in internal systems.
We are a fast-paced, insurance-related environment focused on providing compassionate assistance to patients. Our team is metrics-driven and we value strong phone skills and attention to detail.
Engage members through inbound and outbound calls to encourage participation in care management programs.
Complete non-clinical assessments and identify health risks, care needs, and opportunities for clinical follow-up.
Help members schedule healthcare appointments and connect with appropriate resources and benefits.
This company provides care management support services to help members improve their health and well-being. They operate as a fast-paced remote call center environment with a focus on compassionate service and structured processes.
Serve as the first point of contact, resolving member needs with warmth and professionalism in a single interaction.
Guide members through enrollment, eligibility, device setup, and scheduling with genuine care.
Maintain compliance, record interactions accurately, and provide operational support across multiple platforms.
Twin Health empowers people to prevent and reverse chronic metabolic diseases like type 2 diabetes and obesity using AI Digital Twin technology. The team is passionate, united by a shared purpose, and has raised over $100 million, named a Newsweek Top Most Loved Workplace.
Schedule customer appointments for collision repair and estimates following Standard Operating Procedures.
Professionally manage high-volume inbound and outbound customer communications with empathy and precision.
Support rental reservations and tows while resolving inquiries and multitasking across systems.
Crash Champions is the largest founder-led multi-shop operator of high-quality collision repair service in the U.S., with more than 650 locations across 38 states. Founded in 1999, the company champions a People First culture focused on superior service and supporting team members.
Engage with prospective clients through 60-100 outbound calls daily, recording interactions in CRM.
Review medical charts and support clients in completing psychosocial assessments.
Apply evidence-based practices like Motivational Interviewing and Trauma-Informed Care in all interactions.
Vynca provides comprehensive care for individuals with complex needs, aiming for more quality days at home. They are a close-knit community guided by values of Excellence, Compassion, Curiosity, and Integrity.
Make outbound calls to eligible health-plan members using an automated dialing system.
Follow established scripts and enrollment procedures accurately.
Engage members in professional, friendly, and conversational discussions.
Five Star Solutions provides healthcare enrollment services for eligible health-plan members. The company values diversity and cultivates a professional, diverse workforce.
Identify, outreach, and enroll eligible individuals into the program through phone, text, email, and in-person at partner locations.
Build trust through empathetic communication and meet key enrollment metrics to support underserved communities.
Leverage bilingual skills (English/Spanish) to connect with individuals experiencing serious mental illness, homelessness, or high medical needs.
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serve underserved populations through whole-person care. They are one of the largest Enhanced Care Management providers in California with a collaborative team of clinicians, social workers, and technologists.
Make high-volume outbound calls to members to verify and gather information from health plan referrals.
Accurately document member interactions and update records in the system before case assignment.
Collaborate with the Client Services team to ensure smooth handoff and thorough information transfer.
We are a client services team focused on member outreach for health plans. Our team is detail-oriented and process-driven, with a commitment to accuracy and professionalism.
Conduct outbound calls to healthcare professionals and organizations to share program information.
Build and maintain professional relationships while consistently achieving performance targets.
Accurately record customer interactions in CRM and collaborate with internal and external stakeholders.
The company partners with healthcare organizations to deliver approved program information to healthcare professionals via outbound engagement. It fosters an inclusive, collaborative culture with opportunities for professional growth in a fully remote environment.
Answer inbound calls and assist members with questions related to AAA memberships, delivering personalized solutions.
Engage with members using strong communication and a problem-solving mindset in a non-scripted environment.
Navigate multiple systems while multitasking and maintaining a positive attitude in a fast-paced telework setting.
AAA Auto Club Enterprises is the largest club within the national AAA federation, providing insurance and membership services to over 18 million members. With nearly 17,000 employees across 24 states, they foster a diverse and inclusive culture focused on delivering legendary lifetime service.
Coordinate home care assignments and serve as a key contact for patients, families, and aides.
Document communications and resolve cases in HHA Exchange, escalating issues as needed.
Monitor daily reports, manage schedules, and ensure accurate, timely care coordination.
SnappyCX provides home healthcare coordination services, connecting patients, families, and caregivers. They operate with a patient-focused, team-oriented culture in a fast-paced healthcare environment.
Answer inbound patient calls in English and Spanish and provide professional front-office support.
Schedule, reschedule, and cancel patient appointments and manage appointment confirmations.
Register new patients, collect demographic information, and maintain accurate EMR records.
SnappyCX connects businesses with skilled bilingual professionals for the healthcare industry. They are a growing company that values professionalism, empathy, and attention to detail.
Conduct 40–60 outbound calls daily to U.S. healthcare facilities to identify decision-makers and introduce care services.
Pre-qualify potential referrals regarding discharge timing, care needs, and insurance status, then schedule appointments for the field-based liaison team.
Maintain accurate CRM records of all outreach interactions, referrals, and appointments while working toward daily and weekly performance targets.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective, skills-based evaluation. The company focuses on ensuring fair and efficient recruitment processes for remote and flexible roles.
Manage a steady flow of inbound and outbound calls with potential clients and their families to understand needs.
Match clients to appropriate in-home care solutions and clearly communicate how Home Instead can help.
Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards.
Honor Technology is changing how society cares for older adults through its consumer care brand, Home Instead, offering in-home care services backed by technology. With more than 100,000 Care Pros globally, the company fosters a people-first culture guided by leadership principles of integrity, compassion, and excellence.
Manage inquiries in Member Services, Medicare, and Billing for Spanish- and English-speaking customers.
Uphold extraordinary customer relations and resolve issues by coordinating with health plan personnel.
Adhere to compliance guidelines, HIPAA regulations, and document all interactions meticulously.
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees across 40+ locations worldwide and fosters an inclusive, supportive work environment.
Answer inbound and outbound calls to schedule and complete medication refills for patients.
Work closely with pharmacists, providers, and care teams to resolve prescription and claim issues.
Maintain accurate patient records and provide friendly, helpful support throughout the refill process.
Shields Health Solutions helps patients manage their medications by connecting them with pharmacy care teams. The company is a growing health solutions provider that values dependability, organization, and patient-focused support.
Make high-volume outbound calls to generate qualified 30-minute Zoom appointments with prospective clients using company-provided lists.
Handle basic objections and conduct brief qualification conversations to schedule appointments that are likely to be retained.
Maintain accurate appointment details and adhere to calling scripts and activity management requirements.
20four7VA connects offshore independent contractors with clients worldwide to deliver remote services. They offer competitive rates, weekly payments, free training, and a supportive community.
Answer, screen, and route incoming calls to the appropriate team member and take messages or transfer calls to voicemail when staff are unavailable.
Log phone calls and upload documents into the online document management system, and provide clerical support including faxing, copying, and file organization.
Maintain regular communication with clients, obtain insurance coverage information, follow up on medical treatment, and request medical records from providers.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work for consecutive years, we foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make a meaningful impact.
Conduct lead outreach and follow-up via phone, email, and SMS using approved scripts and maintain professional communication.
Identify interested prospects and schedule appointments, track leads and maintain accurate records in spreadsheets.
Work 20 hours per week, Monday to Friday, 10 AM-2 PM EST, with a focus on consistent follow-up and appointment setting.
20four7VA connects offshore independent contractors with clients worldwide to deliver remote business support services. The company offers a vibrant community, free training, and constant support for contractors.