Administer and interpret multiple assessments and screening tools to identify and prioritize member needs.
Develop individualized care plans and lead care coordination through internal and joint rounds.
Build strong, trusting relationships with members, serving as the quarterback of the multidisciplinary team.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. Their interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home.
Conduct patient outreach and engagement via text and phone for chronic care management patients.
Document patient interactions and ensure compliance with Medicare CCM billing requirements.
Coordinate care between patients, providers, and healthcare partners, supporting care transitions and referrals.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic approach. They are committed to improving outcomes and quality of life for patients with kidney disease while fostering an innovative, evolving environment for employees.
Conduct high-volume inbound and outbound patient outreach to educate, engage, and enroll eligible patients.
Explain the value of care management programs and build rapport to address questions and enrollment objections.
Document patient interactions accurately and collaborate with care teams to ensure continuity of care.
Jaan Health is an AI-based care management company that helps healthcare providers deliver proactive care through its Phamily platform. It is a fast-growing, early-stage company with a smart, humble, and collaborative team focused on improving healthcare.
Act as the first point of contact for inbound calls, meeting service level targets and escalating clinical red flags per protocol.
Own direct referrals end to end, completing intake and documentation before handing off to the outreach team.
Work Monday-Friday 8:30-5pm EST with occasional evenings/weekends; bilingual English/Spanish required.
Vynca provides comprehensive care for individuals with complex needs, with a mission to deliver more quality days at home. It is a close-knit, mission-driven team guided by values of Excellence, Compassion, Curiosity, and Integrity.
Triage incoming phone calls from members and pharmacies with professional etiquette.
Identify, document, and escalate member and pharmacy concerns to appropriate teams.
Ensure first-call resolution and exceptional customer care with genuine compassion.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We are an intelligence platform powering benefits plans for millions of Americans, delivering the healthcare we all deserve.
Act as the primary point of contact for patients and providers, handling questions, scheduling, and documentation with empathy and professionalism.
Resolve patient and provider issues, escalate complex concerns, and coordinate care activities to ensure seamless support.
Track data and trends from support interactions to improve processes and serve as the voice of the patient.
Seven Starling is a leading virtual provider of women's behavioral health services supporting every stage of motherhood. They partner with OBGYN clinics and health plans across the country, and their culture values compassionate care and operational excellence.
Provide virtual biopsychosocial support and care coordination to older adults and family caregivers navigating chronic and serious illnesses.
Develop personalized, culturally responsive care plans, connect families to community resources, and advocate within health and social systems.
Collaborate with a transdisciplinary team including MDs, neuropsychologists, nurse practitioners, and social workers to ensure continuity of care.
Nolia Health is a healthcare startup that provides personalized, clinically-supported, virtual-first services for older adults and their family caregivers. As an early-stage company, it fosters a caring, inclusive culture where many team members have lived experience as family caregivers.
Identify members meeting outreach criteria using internal data and systems.
Conduct telephone and in-person outreach to coordinate appointments and address care barriers.
Connect members with community resources and support Medicaid eligibility and care integration.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They focus on efficient, objective application review and data privacy compliance.
Deliver proactive, phone-based coaching and care coordination for Medicare patients with chronic conditions.
Support patients with personalized care plans, education on behavior change, and motivational interviewing.
Document interactions in Cadence's platform and collaborate with clinicians to close gaps in care.
Cadence is a clinical AI company automating chronic disease treatment with its Clinical Intelligence platform. It partners with more than 20 leading health systems, serves over 100,000 patients, and is recognized by TIME and LinkedIn as a top startup.
Conduct monthly clinical check-ins and structured symptom assessments for assigned patient panels.
Collaborate with providers to escalate clinical concerns and reinforce care plans.
Maintain accurate documentation across EHR and CCM platforms while meeting quality metrics.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, and holistic approach. The company thrives on innovation and evolution, with a culture that embraces change and focuses on improving patient outcomes.
Build trusting relationships with Medicare patients and guide them through their care journey remotely.
Develop comprehensive patient care plans that address social determinants of health like food, transportation, and home support.
Coordinate with providers, conduct weekly follow-ups, and connect patients to community resources.
Aviator Health is on a mission to transform how families navigate the healthcare system by providing every senior citizen with a personal healthcare assistant. The company connects patients with dedicated advocates to coordinate care and reduce the complexity of managing chronic illness.
Conduct high-volume outbound calls to schedule patients for services like mammograms, bone density screenings, and primary care visits.
Coordinate care end-to-end and connect patients to community resources addressing social determinants of health barriers.
Manage multiple workflows with accurate documentation and collaborate across teams to ensure seamless patient experiences.
Sprinter Health is building the clinical and technological infrastructure to expand access to healthcare by delivering care at home powered by technology. They are a rapidly growing team backed by prominent VCs and led by former executives from Google, Facebook, LabCorp, and Disney, with a culture that values flexibility, humility, and humor.
Provide personalized support by understanding each individual's unique circumstances and going beyond expectations.
Facilitate connections to appropriate services, including processing insurance authorizations and collecting medical records.
Enhance experiences by building strong relationships and improving processes.
Galileo is a team-based medical practice improving the quality and affordability of health care for all. Operating across 50 states, they offer high-touch, data-driven care, and are trusted by health plans and employers. They are a team of innovators from healthcare, technology, and design.
Identify and assess high-acuity patients who need more than virtual outpatient therapy.
Build and execute individualized transition-of-care plans, connecting patients to the right level of care.
Coordinate referrals, schedule appointments, and confirm patients arrive at their next step.
Sailor Health is building a new care model for aging by combining behavioral health, healthcare advocacy, wellness classes, and AI care agents into a virtual platform, and partners with Medicare to make care accessible to older adults nationwide. The collaborative, mission-driven team is focused on real patient impact.
Address patient and DPOA inquiries via phone and patient portal, and assist with scheduling follow-up appointments.
Manage electronic health records, maintain patient rosters, and facilitate provider orders and prior authorizations.
Collaborate with the Curana interdisciplinary care team and handle incoming calls professionally.
Curana Health is a national leader in value-based care for senior living, offering on-site primary care and Medicare Advantage plans. Founded in 2021, it has grown to serve 200,000+ seniors in 1,500+ communities, with a team of 1,000+ clinicians and staff, ranking #147 on the Inc. 5000.
Handle inbound and outbound calls to book and confirm appointments for members.
Follow up on missed visits and update scheduling systems quickly and accurately.
Escalate urgent member needs as they arise while working fully remotely.
Urrly is a company that helps members access care by managing appointment scheduling and follow-ups. They emphasize fairness and use AI to review applications, with a culture focused on clear tasks, stable work, and follow-through.
Conduct up to 7 virtual Welcome Visits per day, assessing needs and educating members on services.
Coordinate with Maternity Navigators and clinical specialists for smooth care transitions.
Maintain rigorous data accuracy across platforms like Athena, logging interactions and tracking onboarding progress.
Nadia Care is a healthcare company that reimagines maternity care for underserved communities, providing support and resources for expectant mothers. They are a growing startup focused on collaboration, empathy, and resilience, offering a comprehensive benefits package to their remote team.