Conduct thorough research on attributed patients to understand healthcare needs and enrollment barriers.
Perform telephonic outreach to caregivers and health professionals to enroll children and ensure onboarding.
Handle inbound calls, develop SSI knowledge, and collaborate with Provider Engagement Specialists.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group providing 24/7 virtual-first and in-home care for children with special health needs. It is a startup with a values-driven culture focused on diversity, equity, and inclusion.
Conduct high-volume inbound and outbound patient outreach to educate, engage, and enroll eligible patients.
Explain the value of care management programs and build rapport to address questions and enrollment objections.
Document patient interactions accurately and collaborate with care teams to ensure continuity of care.
Jaan Health is an AI-based care management company that helps healthcare providers deliver proactive care through its Phamily platform. It is a fast-growing, early-stage company with a smart, humble, and collaborative team focused on improving healthcare.
Conduct telephonic outreach and engagement to schedule clinical assessments and connect members to supportive care services.
Educate members on Tuesday Health's offerings, overcome objections, and provide ongoing customer service to members and caregivers.
Maintain performance accountability around member enrollment, use dashboards to prioritize outreach, and exceed engagement targets.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. Its interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home, fostering a dynamic and inclusive environment.
Oversee daily CHW team operations and performance, ensuring alignment with NMDOH standards and clinical goals.
Lead, mentor, and support a remote CHW team across New Mexico to drive family engagement and intake conversion.
Act as an escalation point and liaison between CHWs, clinical leadership, and administrative teams.
FronteraCare delivers autism diagnostic and ABA therapy services to children and families across New Mexico and Colorado. The company is mission-driven, family-centered, and focused on compassionate, evidence-based care.
Conduct patient outreach and engagement via text and phone for chronic care management patients.
Document patient interactions and ensure compliance with Medicare CCM billing requirements.
Coordinate care between patients, providers, and healthcare partners, supporting care transitions and referrals.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic approach. They are committed to improving outcomes and quality of life for patients with kidney disease while fostering an innovative, evolving environment for employees.
Process prescription refill requests via multiple channels while ensuring accuracy and compliance.
Deliver empathetic, bilingual customer service to patients, providers, and pharmacies.
Track performance data and collaborate with teams to improve medication refill workflows.
Carenet Health is a healthcare services company focused on patient support and medication management programs. The company emphasizes collaboration, creativity, and innovation, empowering team members through trust, opportunity, and accountability.
Triage incoming phone calls from members and pharmacies with professional etiquette.
Identify, document, and escalate member and pharmacy concerns to appropriate teams.
Ensure first-call resolution and exceptional customer care with genuine compassion.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We are an intelligence platform powering benefits plans for millions of Americans, delivering the healthcare we all deserve.
Deliver proactive, phone-based coaching and care coordination for Medicare patients with chronic conditions.
Support patients with personalized care plans, education on behavior change, and motivational interviewing.
Document interactions in Cadence's platform and collaborate with clinicians to close gaps in care.
Cadence is a clinical AI company automating chronic disease treatment with its Clinical Intelligence platform. It partners with more than 20 leading health systems, serves over 100,000 patients, and is recognized by TIME and LinkedIn as a top startup.
Own full-cycle recruitment for specialist contractors such as Birth Doulas, Lactation Consultants, and Registered Dietitians.
Build strategic partnerships with community organizations and represent Nadia Care at job fairs and networking events.
Partner with a close-knit talent team to ensure a world-class candidate experience while managing candidate data in Greenhouse.
Nadia Care is reimagining maternity care by delivering compassionate support to expectant mothers through care navigation, doula support, and other social services. The company is a mission-driven, collaborative team that values empathy, collaboration, and resilience in a fast-paced startup environment.
Conduct monthly clinical check-ins and structured symptom assessments for assigned patient panels.
Collaborate with providers to escalate clinical concerns and reinforce care plans.
Maintain accurate documentation across EHR and CCM platforms while meeting quality metrics.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, and holistic approach. The company thrives on innovation and evolution, with a culture that embraces change and focuses on improving patient outcomes.
Coordinate clinical appointments, manage referrals, and proactively follow up with families to reduce gaps in care.
Provide evidence-based education to families on chronic condition management, medication regimens, and treatment plans.
Manage medication prior authorizations, coordinate with pharmacies, and document clinical interactions across EHR platforms.
Clarity Pediatrics is reimagining pediatric chronic care, starting with ADHD and expanding to obesity and overweight management. The company is a fast-growing startup with a leadership team committed to clinical excellence and a remote-friendly culture.
Serve as the primary point of contact for members and partner care coordinators, guiding them from first call through post-project completion.
Make high-volume outbound calls to schedule occupational therapy evaluations, confirm appointments, and provide timely project updates.
Handle inbound member support, document interactions in CRM, and respond to health plan partners with clear, professional communication.
Jukebox Health partners with health plans to make homes safer for older adults and high-needs populations using technology and clinical networks. It is a fast-growing healthcare services company founded by experienced entrepreneurs and backed by top VCs.
Provide guidance and support to individuals applying for SSI benefits, explaining eligibility, process, and documentation.
Conduct one-on-one consultations, prepare applications for caregiver review, and follow up with agencies and families.
Maintain accurate records, ensure confidentiality, and stay current on SSI regulations and policies.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs through 24/7 virtual-first and in-home medical, behavioral, and social care. They work alongside families, providers, and health plans to break down barriers and provide an extra layer of support, guided by core values like Children First and Earn Trust.
Administer and interpret multiple assessments and screening tools to identify and prioritize member needs.
Develop individualized care plans and lead care coordination through internal and joint rounds.
Build strong, trusting relationships with members, serving as the quarterback of the multidisciplinary team.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. Their interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home.
Lead a remote team of Behavioral Health Care Managers with clinical supervision and coaching.
Deliver evidence-based behavioral health interventions and crisis response for patients with complex illnesses.
Collaborate with psychiatrists and oncology teams to improve care quality, workflows, and team performance.
The company provides integrated behavioral healthcare for people living with cancer and other serious or chronic illnesses. It emphasizes collaborative, evidence-based care with a focus on measurable outcomes and team leadership.
Serve as a trusted frontline public health worker partnering with patients, families, care teams, and community organizations to improve access to care.
Address social drivers of health, support chronic disease self-management, and connect patients with medical, behavioral health, and community resources.
Provide health system navigation, resource coordination, outreach, education, and culturally responsive coaching without clinical assessment or treatment.
Munson Healthcare is northern Michigan's largest healthcare system, operating eight award-winning community hospitals that serve over half a million residents across 29 counties. The culture emphasizes excellence, teamness, positivity, creativity, and a commitment to exceptional patient experiences.
Support scheduling and reminder calls for Complex Care Navigators and collaborate with health plan clinicians.
Ensure proper documentation of patient contacts and assist with non-clinical operational tasks.
Deliver a patient-centered experience by answering patient calls and resolving escalated issues empathetically.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. Their interdisciplinary care teams focus on alleviating symptoms and improving quality of life, and they pride themselves on a dynamic, inclusive, and mission-driven culture.
Field customer inquiries and resolve questions, issues, and concerns via phone, email, chat, or social media.
De-escalate issues calmly, escalate when necessary, and track call information for auditing and reporting.
Meet sales objectives and provide feedback on call issues to improve service delivery.
TP is a leading global provider of digital business services, partnering with major brands to optimize operations through technology. With a global workforce of 500,000 across 300 languages, TP fosters an inclusive culture focused on career growth and community impact.
Provide medical care virtually via phone and message on Oscar's platform.
Collaborate with MAs, RNs, and other providers across service lines to ensure high-quality care.
Focus on efficiency, quality, and patient access to Virtual Urgent Care services.
Oscar Medical Group is refactoring healthcare by providing personalized, virtual care to our members. We are a team of innovative leaders who push boundaries to transform the healthcare delivery system, fostering an environment where authenticity and belonging are valued.
Manage, triage, and assign clinical pharmacy referrals to the appropriate clinical pharmacy team member.
Schedule patient/caregiver appointments and prepare charts for pharmacist-driven clinical programs.
Communicate with pharmacies, insurance companies, and internal teams to resolve medication access barriers.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs, delivering 24/7 virtual-first and in-home medical, behavioral, and social care. The company is guided by values like Children First, Earn Trust, and Embrace Humanity, fostering a culture of empathy, innovation, and diverse perspectives.