Build relationships with patients and caregivers through in-person re-engagement in southern New Jersey.
Support re-enrollment, onboarding, app setup, and telephonic outreach to reconnect families to care.
Partner with interdisciplinary teams and local resources to address barriers to care and social needs.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. It provides 24/7 virtual-first and in-home medical, behavioral, and social care, with a culture centered on compassion and creativity.
Conduct thorough research on attributed patients to understand healthcare needs and enrollment barriers.
Perform telephonic outreach to caregivers and health professionals to enroll children and ensure onboarding.
Handle inbound calls, develop SSI knowledge, and collaborate with Provider Engagement Specialists.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group providing 24/7 virtual-first and in-home care for children with special health needs. It is a startup with a values-driven culture focused on diversity, equity, and inclusion.
Conduct Connection Calls with teens and caregivers to assess treatment needs and fit.
Complete CALOCUS screenings, crisis assessments, and suicide risk assessments.
Document findings and coordinate next steps with Admissions and clinical teams.
Adolescent Wellness Academy is a mental health treatment provider offering intensive outpatient and partial hospitalization programs for adolescents. The organization focuses on compassionate, clinically sound care, helping teens and families navigate mental health challenges.
Process prescription refill requests via multiple channels while ensuring accuracy and compliance.
Deliver empathetic, bilingual customer service to patients, providers, and pharmacies.
Track performance data and collaborate with teams to improve medication refill workflows.
Carenet Health is a healthcare services company focused on patient support and medication management programs. The company emphasizes collaboration, creativity, and innovation, empowering team members through trust, opportunity, and accountability.
Manage, triage, and assign clinical pharmacy referrals to the appropriate clinical pharmacy team member.
Schedule patient/caregiver appointments and prepare charts for pharmacist-driven clinical programs.
Communicate with pharmacies, insurance companies, and internal teams to resolve medication access barriers.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs, delivering 24/7 virtual-first and in-home medical, behavioral, and social care. The company is guided by values like Children First, Earn Trust, and Embrace Humanity, fostering a culture of empathy, innovation, and diverse perspectives.
Provide trauma-informed telehealth therapy to children, teens, and families, including intakes and assessments.
Develop client-centered treatment plans and deliver individual, family, and group therapy via telehealth.
Collaborate with an interdisciplinary team, document in EHR, and support culturally responsive care.
Backpack Healthcare provides virtual behavioral health services to children, teens, and young adults, covered by most insurance. Since 2020, we've supported 12,000+ children and families, with a focus on culturally responsive care and clinician well-being.
Triage incoming phone calls from members and pharmacies with professional etiquette.
Identify, document, and escalate member and pharmacy concerns to appropriate teams.
Ensure first-call resolution and exceptional customer care with genuine compassion.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We are an intelligence platform powering benefits plans for millions of Americans, delivering the healthcare we all deserve.
Lead a remote team of Behavioral Health Care Managers with clinical supervision and coaching.
Deliver evidence-based behavioral health interventions and crisis response for patients with complex illnesses.
Collaborate with psychiatrists and oncology teams to improve care quality, workflows, and team performance.
The company provides integrated behavioral healthcare for people living with cancer and other serious or chronic illnesses. It emphasizes collaborative, evidence-based care with a focus on measurable outcomes and team leadership.
Field customer inquiries and resolve questions, issues, and concerns via phone, email, chat, or social media.
De-escalate issues calmly, escalate when necessary, and track call information for auditing and reporting.
Meet sales objectives and provide feedback on call issues to improve service delivery.
TP is a leading global provider of digital business services, partnering with major brands to optimize operations through technology. With a global workforce of 500,000 across 300 languages, TP fosters an inclusive culture focused on career growth and community impact.
Provide evidence-based psychotherapy to Spanish-speaking older adults in a fully remote setting.
Set your own schedule and focus on clinical work while Care Navigators handle administrative tasks.
Thrive in a supportive team environment with clinical consultation, paid case consults, and full benefits.
Sailor Health is a virtual mental health practice dedicated to older adults, offering Medicare-covered therapy and care navigation. The company fosters a supportive, team-based culture where clinicians receive dedicated clinical leads and administrative support to focus on patient care.
Conduct high-volume inbound and outbound patient outreach to educate, engage, and enroll eligible patients.
Explain the value of care management programs and build rapport to address questions and enrollment objections.
Document patient interactions accurately and collaborate with care teams to ensure continuity of care.
Jaan Health is an AI-based care management company that helps healthcare providers deliver proactive care through its Phamily platform. It is a fast-growing, early-stage company with a smart, humble, and collaborative team focused on improving healthcare.