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Role Overview:
- The Scheduling Manager leads a team that coordinates end-to-end training logistics for plasma center technical training.
- This role sets standards, builds processes, and develops team capabilities to keep instructional delivery running at scale.
Key Responsibilities:
- Manage and mentor a team of schedulers, providing direction, workload oversight, and performance evaluation.
- Develop and refine scheduling policies and procedures to ensure consistent and compliant operations.
- Oversee virtual instructor-led training sessions, including enrollment, instructor assignment, and change management.
Qualifications:
- Bachelor's degree in Business Administration, Communications, or related field with 5+ years of training program coordination experience.
- At least 2-3 years in a supervisory role with strong leadership and organizational skills.
- Proficiency in scheduling software, LMS, and Microsoft Excel, plus excellent communication abilities.
Benefits:
- Comprehensive benefits package including Health, Dental, Life Insurance, and RRSP.
- Remote work options and opportunities for career growth and development.
- Collaborative and inclusive work environment.
CGS
CGS empowers global enterprises with innovative business applications, enterprise learning, and outsourcing solutions. With over 40 years of experience and a focus on immersive training, they foster a collaborative and inclusive work environment.