Act as the first point of contact for prospective clients, guiding them through the intake process and qualifying leads.
Schedule consultations, manage client information in Neos, and convert qualified prospects into signed clients.
Coordinate with the legal team to ensure a seamless, professional, and client-focused experience from initial contact to onboarding.
Job Duck connects talented individuals with remote job opportunities from US-based employers. They've earned the Great Place to Work Certification every year since 2022 and emphasize a fantastic work culture.
Oversee customer service teams to ensure high-quality support and operational efficiency.
Manage daily operations, including scheduling, performance monitoring, and escalation handling.
Drive continuous improvement and report on key performance metrics.
The company provides global customer success and support services. It fosters a collaborative, professional culture focused on employee development and teamwork.
Work independently to handle a high volume of calls and messages, engaging new inbound leads quickly via phone, text, and email.
Schedule and conduct detailed phone interviews to assess case potential, qualifying and signing potential clients using a soft sales approach.
Manage and track prospect pipeline with lead management software, meeting staffing needs for a Wednesday-Sunday shift.
The Advocates is a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect, and our team genuinely cares about getting the best results for our clients.
Answer phones and perform eligibility screening for low-income individuals seeking legal help.
Enter client information into database and write case notes under attorney supervision.
Schedule appointments, send correspondence, and provide outside referrals as needed.
Legal Services NYC fights poverty and seeks racial, social and economic justice for low-income New Yorkers. LSNYC is the largest civil legal services provider in the country with over 600 staff, offering growth and professional development opportunities.
Manage pre-litigation personal injury cases from intake through medical treatment and demand readiness.
Serve as the primary point of contact for clients, coordinating medical treatment, insurance communications, and property damage issues.
Maintain a high-volume caseload, meet productivity KPIs, and ensure accurate case documentation.
The Ward Law Group is an award-winning personal injury law firm dedicated to helping injured clients receive exceptional legal representation. The firm is recognized as one of the Best Places to Work for consecutive years and emphasizes core values such as faith, accountability, leadership, loyalty, and service.
Manage a team of 5-10 Special Projects Assistants, providing training, coaching, and daily oversight.
Monitor project progress and quality, ensuring timely completion and adherence to protocols.
Build and maintain Excel dashboards to track team productivity and case volume.
Keller Postman is a law firm representing clients in complex litigation, including class actions, mass torts, and arbitration proceedings. They emphasize high-stakes cases and are committed to innovation and exceptional results.
Monitor workflows and track deadlines to ensure tasks are completed accurately and on time.
Maintain organized records and communicate professionally with clients via email and phone.
Coordinate calendars, manage documentation, and identify workflow improvements.
We provide legal support services to clients in a fast-paced environment. Our international, culturally diverse team values organization, proactivity, and supportive remote collaboration.
Provide peer supervision and quality oversight to a nationwide team of certified peer support specialists delivering virtual services.
Monitor service quality, coach specialists, and support accurate documentation through a secure platform.
Serve as escalation point for coverage, scheduling, and participant-need questions, coordinating reassignments as needed.
CLFC Healthcare and Communications provides virtual peer support and supervision services for a federal reentry program supporting the U.S. Department of Justice. The company is a small consulting firm with a mission-driven culture focused on non-clinical support and community reintegration.
Manage pre-litigation personal injury cases from intake through demand readiness.
Coordinate medical treatment, insurance communications, and property damage issues.
Handle 50+ client communications daily and meet productivity KPIs.
The Ward Law Group is a personal injury law firm dedicated to changing lives through exceptional legal representation. The firm has been recognized as a Best Place to Work and fosters a collaborative, innovative, and high-accountability culture.
Coordinate sourcing requests from intake through launch, ensuring all required information is complete and requests meet the 24-hour preparation standard.
Monitor screening readiness, capacity, funnel performance, and operational metrics, identifying risks and recommending improvements.
Serve as a primary operational point of contact for screening-related requests, ensuring clear ownership and follow-through.
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
Communicate with clients and process servers via phone and email to coordinate service of process.
Prepare and review legal documents with high accuracy, including data entry, scanning, and copying.
Dispatch assignments to process servers and assist with miscellaneous tasks as needed.
Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. The company fosters a culture where talented people can do meaningful work and grow their careers.
Lead and coach a team of Patient Access Case Managers to achieve departmental KPIs and service levels.
Oversee daily operations, coordinate with vendors and internal teams, and ensure compliance with reimbursement workflows.
Drive process improvements, develop training materials, and foster a patient-focused culture.
Noctrix Health develops clinically validated therapeutic wearables for chronic neurological disorders. Their team combines medical device specialists, neuroscientists, and engineers to deliver prescription-grade, drug-free therapy.
Handle inbound calls from potential clients with empathy, professionalism, and active listening.
Qualify leads by gathering relevant information and scheduling consultation appointments.
Maintain accurate intake documentation within legal CRM systems.
The partner company provides legal support services, connecting individuals with legal resources through a consultative intake process. It operates remotely with a supportive culture that values reliability, empathy, and performance.
Serve as the primary point of contact for prospective families, driving conversion from initial inquiry through enrollment.
Manage a high volume of clients, tracking progress in Zoho to ensure consistent movement toward enrollment.
Partner with Site/Area Directors and clinical teams to ensure smooth handoffs and service start.
MeBe is a provider of evidence-based therapies for children with autism and other special needs. Their mission is to empower families, professionals, and communities by educating and training them on evidence-based approaches, with a team focused on play-filled, research-based care across multi-disciplines.
Speak with potential clients to understand their needs and sign them as new clients, using a soft sales approach.
Work independently to handle a high volume of calls and messages, managing and tracking prospect pipeline.
Conduct detailed phone interviews to assess case potential and conduct new client intake and onboarding.
The Advocates is a growing personal injury law firm with branches across the United States, dedicated to representing victims of accidents with kindness and respect. The PNW branch, headquartered in Seattle, WA, has branches in Portland, OR and Spokane, WA and works with clients throughout Washington and Oregon.
Lead, coach, and mentor team members to achieve performance goals and operational objectives.
Manage daily operations including scheduling, workflows, and performance monitoring.
Collaborate with departments to improve processes and ensure service reliability.
This role supports court-related operations in a fast-paced legal services environment. The company is a growing organization with a collaborative remote team.
Manage a high-volume pre-litigation caseload of personal injury motor vehicle accident cases from intake to demand readiness.
Coordinate medical treatment, obtain medical records and bills, and communicate with clients, medical providers, and insurance adjusters.
Handle property damage claims and support case progression with accurate documentation.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work for consecutive years, they foster a collaborative, innovative, and high-accountability culture.
Participate in a 60-minute remote video interview demonstrating your legal workflows.
Share your screen and explain your decision-making process and challenges.
Provide feedback on current legal tools to help shape future legal technology.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies efficiently. It is a technology company focused on fair and objective recruitment processes.
Act as the first point of contact, creating a warm and professional experience for prospects and clients.
Manage scheduling, phone calls, emails, and client records in the firm's CRM and systems.
Support the team with administrative tasks and follow up on leads and networking events.
We connect talented individuals with remote job opportunities at US-based companies. We're a lifestyle company that ensures everyone has a fantastic time, earning Great Place to Work Certification every year since 2022.
Answer, screen, and route incoming calls to the appropriate team member and take messages or transfer calls to voicemail when staff are unavailable.
Log phone calls and upload documents into the online document management system, and provide clerical support including faxing, copying, and file organization.
Maintain regular communication with clients, obtain insurance coverage information, follow up on medical treatment, and request medical records from providers.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work for consecutive years, we foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make a meaningful impact.