Work independently to handle a high volume of calls and messages, engaging new inbound leads quickly via phone, text, and email.
Schedule and conduct detailed phone interviews to assess case potential, qualifying and signing potential clients using a soft sales approach.
Manage and track prospect pipeline with lead management software, meeting staffing needs for a Wednesday-Sunday shift.
The Advocates is a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect, and our team genuinely cares about getting the best results for our clients.
Maintain positive client health scores and NPS while managing relationships throughout customer lifecycles.
Proactively engage with assigned book of business, driving adoption and optimization of system best practices.
Partner with cross-functional teams including Account Managers, Professional Services, and Support to drive expansion opportunities and address customer concerns.
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, the company has been recognized as one of the best places to work over 10 times, with a culture centered around impact, inclusion, and flexibility.
Build trusted relationships with families to guide them through the enrollment process.
Proactively communicate via phone, text, and email to address questions and concerns.
Meet enrollment goals while delivering exceptional service and maintaining high responsiveness.
Learning Network is a growing, innovative educational services company that helps families find the right schools for their children. The company fosters a culture of service, accountability, and community, with employees committed to white-glove service.
Provide outstanding customer service to families over the phone on the Intake queue.
Accurately enter patient registration information and schedule initial appointments.
Handle variable call-volume, averaging 40 to 70 calls per day, and review cost share amounts.
Cranial Technologies is the only company dedicated to treating plagiocephaly and infant ear deformities with non-invasive treatments. They have treated over 500,000 babies and are a leader in pediatric cranial shaping, with a large team.
Build long-term, positive relationships with families, providing timely updates and support throughout the study abroad journey.
Collaborate with coaches and officers to ensure services meet family needs and track key performance indicators.
Coordinate cross-department communication to align messaging and deliver quality service.
InGenius Prep helps students apply to U.S. colleges and graduate schools. Founded in 2013, the company has grown to over 190 full-time and 600 part-time employees with offices in the U.S., Canada, China, and other countries, fostering a fast-paced and team-oriented culture.
Serve as the primary contact for prospective clients and families, guiding them through the admissions process with compassion and professionalism.
Coordinate pre-admission appointments, schedule admissions across multiple levels of care, and manage documentation in CRM and EHR systems.
Maintain conversion rates and census goals by effectively managing objections, assessing readiness for change, and communicating with internal teams.
The Emily Program provides exceptional, individualized care for eating disorders, aiming for a world of peaceful relationships with food and body image. The team is comprised of compassionate professionals from diverse backgrounds who collaborate to deliver evidence-based care across all levels of treatment.
Work in a fast-paced industry as an expert resource for families on senior care options, delivering exceptional experiences aligned with our mission.
Conduct in-depth initial consultation calls and educate families on customized senior care solutions.
Act as the liaison between families and senior living communities, scheduling tours to drive move-ins.
A Place for Mom is the leading platform guiding families through every stage of the aging journey, connecting them to vetted senior living communities and home care agencies. Since 2000, our mission-driven teams have helped millions of families, fostering a culture of empathy and collaboration.
Lead end-to-end payer enrollment and revalidation activities for behavioral health providers.
Provide day-to-day guidance, training, and support to enrollment specialists.
Act as primary point of contact with payer enrollment departments and credentialing vendors.
BetterHelp is the world's largest online therapy service, on a mission to make mental health care more accessible. Founded in 2013, we have a network of over 30,000 licensed therapists, and we deeply invest in our team's well-being and professional development.
Educate and support prospective customers through inbound warm leads, phone, and email interactions, building trust and recommending coverage.
Manage high inbound call volumes while balancing customer experience, efficiency, productivity, and individual sales goals.
Navigate multiple systems and tools to deliver a seamless customer experience, accurately documenting interactions in the CRM.
Trupanion is a leading provider of medical insurance for cats and dogs in North America, dedicated to helping pet owners care for their pets. The company fosters a collaborative, casual, and pet-friendly environment where team members are encouraged to be themselves.
Drive enterprise sales by building pipeline from scratch and closing transformative deals with large ABA provider groups, multi-site IDD organizations, and PE-backed platforms.
Lead the full sales cycle from cold outreach and executive engagement to solution design, negotiation, and contract execution.
Leverage deep ABA market knowledge and consultative selling to articulate ROI and strategic value to C-suite and PE stakeholders.
CentralReach provides software for autism and IDD care, serving ABA, multidisciplinary therapy, and special education. Trusted by over 200,000 users, the company is a category leader with a hybrid and remote-friendly culture, consistently recognized as a top workplace.
Serve as the primary point of contact for personal injury clients throughout intake and early case management, managing high-volume caseloads daily.
Handle 50+ inbound and outbound client calls per day while coordinating with medical providers and insurance carriers to ensure case progression.
Maintain accurate documentation and case files, ensuring timely follow-up and preparation for attorney review or transfer to the appropriate department.
The Ward Law Group is a personal injury law firm recognized as one of the Best Places to Work. The firm is growing nationally with offices in Miami Lakes, Manhattan, and Orlando, fostering a culture of faith, accountability, leadership, and service.
Supervise a caseload of up to 8 clients and shape their developmental journey.
Conduct assessments and craft individualized treatment programs.
Provide supervision and training to clinical staff and families.
The Place for Children with Autism provides evidence-based, high-quality therapy for children and families affected by autism. They foster a supportive and inclusive work environment with opportunities for growth and professional development.
Lead and develop a team of Enrollment Specialists to hit daily and weekly performance targets through coaching, huddles, and 1:1s.
Keep operations on track by handling HR tasks like timecards and PTO, and coaching the team to follow processes seamlessly.
Drive continuous improvement by partnering with other leads to fix enrollment queue issues and surfacing opportunities to improve workflows and conversion.
Thyme Care is a market-leading value-based oncology care enabler that partners with health plans, providers, and employers to improve outcomes and lower costs for people with cancer. As a tech-native organization, it combines human support with AI and has a bold vision to become a household name in cancer care.
Qualify inbound and outbound leads, assessing eligibility and booking high-quality appointments for licensed agents.
Identify qualifying life events (QLEs) and pre-screen clients for ACA and private PPO options.
Maintain accurate CRM records and follow up with leads via text and email campaigns.
We are a U.S.-based health insurance agency focused on qualifying leads and booking appointments for licensed agents. We are a growing company with a remote team culture.
Manage the full client journey from discovery to integration, acting as the main point of contact for all concerns.
Set success metrics, monitor performance, and lead regular check-ins to ensure progress and resolve issues.
Build strong client relationships and collaborate with internal teams to ensure smooth execution and communication.
MultiplyMii is a staffing company that connects Philippine talent with US-based clients in the Home Service Industry, also offering CFO and accounting services. The company emphasizes continuous training and professional development, fostering a collaborative and client-focused culture.
Manage referrals and guide participants through the enrollment process with compassion and accuracy.
Provide empathetic communication and support to participants via phone, text, and other channels.
Collaborate with clinical and operational teams to track performance and improve engagement.
The partner company is a healthcare organization that provides participant success services. It offers a supportive, mission-driven culture with a focus on quality and empathy.
Oversee full lifecycle of care coordination for members in the Virtual Intensive Outpatient Program (VIOP), from screening and admissions to discharge planning.
Conduct clinical outreach to families, coordinate care schedules, and serve as the primary point of contact for members and their families.
Collaborate with multidisciplinary teams to develop individualized care plans and ensure seamless, supportive treatment experiences.
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered more than 15 million sessions of mental health care and publishes peer-reviewed studies, fostering a culture of innovation and inclusion.
Lead and manage the scheduling team to maximize authorized ABA therapy hours for each client.
Monitor workflows, analyze data, and optimize processes to hit target utilization rates.
Collaborate with clinicians, BCBAs, and families to close gaps between authorized and delivered hours.
Finni Health is a mission-driven behavioral health company focused on providing ABA therapy services to children and families. They are a fast-growing team scaling their operations to improve behavioral health care access in New Mexico.
Develop and manage a strong referral network across healthcare and senior care ecosystems.
Conduct consultative sales calls with families to assess Medicaid situations and convert referrals into enrolled clients.
Manage a structured pipeline of prospects, ensuring consistent follow-up and progression through the sales cycle.
Jobgether uses AI-powered matching to connect candidates with hiring companies. As a platform, it processes applications and shares shortlists with employers, focusing on efficiency and data privacy.
Speak with interested clients about their benefit options.
Walk clients through simple options and help them get set up.
Work remotely with flexible hours and performance-based income.
Global Elite Empire Consultants is a third-party recruiter that helps connect clients with benefit options. The company operates remotely and seeks motivated individuals to work independently.