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Role:
- Act as the trusted contact for families, providing updates and emotional support.
- Oversee project progress and service quality by tracking key data.
- Collaborate across departments to ensure consistent communication.
Qualifications:
- Bachelor's degree or above; 2+ years in education services or client support.
- Excellent communication skills; calm under pressure.
- Proficiency in English; familiarity with U.S./U.K. admissions preferred.
Benefits:
- Competitive salary with paid time off and parental leave.
- Remote work flexibility and professional development opportunities.
- Collaborative and mission-driven work environment.
InGenius Prep
InGenius Prep helps students apply to U.S. colleges and graduate schools. Founded in 2013, the company has grown to over 190 full-time and 600 part-time employees with offices in the U.S., Canada, China, and other countries, fostering a fast-paced and team-oriented culture.