Answer, screen, and route incoming calls to the appropriate team member and take messages or transfer calls to voicemail when staff are unavailable.
Log phone calls and upload documents into the online document management system, and provide clerical support including faxing, copying, and file organization.
Maintain regular communication with clients, obtain insurance coverage information, follow up on medical treatment, and request medical records from providers.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work for consecutive years, we foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make a meaningful impact.
Draft pleadings, motions, and correspondence using established legal templates.
Maintain case files, witness lists, and records, coordinating with courts and opposing counsel.
Communicate professionally with judicial offices and manage multiple litigation deadlines.
A US-based legal partner company specializing in litigation support. They provide a structured, collaborative remote environment focused on professional growth and alignment with client values.
Manage pre-litigation personal injury cases from intake through medical treatment and demand readiness.
Serve as the primary point of contact for clients, coordinating medical treatment, insurance communications, and property damage issues.
Maintain a high-volume caseload, meet productivity KPIs, and ensure accurate case documentation.
The Ward Law Group is an award-winning personal injury law firm dedicated to helping injured clients receive exceptional legal representation. The firm is recognized as one of the Best Places to Work for consecutive years and emphasizes core values such as faith, accountability, leadership, loyalty, and service.
Speak with potential clients to understand their needs and sign them as new clients, using a soft sales approach.
Work independently to handle a high volume of calls and messages, managing and tracking prospect pipeline.
Conduct detailed phone interviews to assess case potential and conduct new client intake and onboarding.
The Advocates is a growing personal injury law firm with branches across the United States, dedicated to representing victims of accidents with kindness and respect. The PNW branch, headquartered in Seattle, WA, has branches in Portland, OR and Spokane, WA and works with clients throughout Washington and Oregon.
Manage and track immigration cases, ensuring accuracy and organization within case management systems.
Provide professional client communication and support via phone, email, and messaging platforms.
Draft legal documents, conduct legal research, and coordinate schedules with attorneys and legal teams.
A growing immigration law practice providing legal services to clients navigating complex immigration processes. The environment is collaborative and service-oriented, with a focus on accountability and continuous learning.
Screen patients remotely to understand eligibility for benefit programs like LIHEAP, SNAP, and Lifeline.
Complete Lifeline applications end-to-end, including submission via the FCC website or state-specific processes.
Track all activity and enrollment metrics in the Link Health dashboard while ensuring privacy compliance.
Link Health assists individuals and families in navigating and enrolling in government assistance programs to address social determinants of health. It is a community-centered organization leveraging data, technology, and partnerships to connect underserved populations with benefits.
Draft, review, and prepare legal agreements while providing exceptional customer support via email and online channels.
Assist customers with technical onboarding and account setup, including integrations with source code management platforms.
Conduct legal research and collaborate with cross-functional teams to improve customer satisfaction and retention.
The partner company operates in LegalTech, combining legal expertise, customer engagement, and technology to deliver outstanding client experiences. They foster a startup culture with strong opportunities for professional growth, a collaborative team, and a remote work environment.
Work independently to handle a high volume of calls and messages, engaging new inbound leads quickly via phone, text, and email.
Schedule and conduct detailed phone interviews to assess case potential, qualifying and signing potential clients using a soft sales approach.
Manage and track prospect pipeline with lead management software, meeting staffing needs for a Wednesday-Sunday shift.
The Advocates is a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect, and our team genuinely cares about getting the best results for our clients.
Prepare and organize immigration petitions and applications, including H-1B, L-1A, TN, E2, EB-1, and EB-5 cases.
Communicate directly with clients in English and Spanish to gather case details and provide updates.
Draft legal forms, support letters, and official correspondence, and track case deadlines using MyCase and Office 365.
LauLau Offshore and Nearshore Staffing is a staffing firm that connects businesses with bilingual offshore and nearshore talent. The company is a remote, cloud-based network that focuses on providing high-level professional support for immigration legal services.
Identify, outreach, and enroll eligible individuals into the program through phone, text, email, and in-person at partner locations.
Build trust through empathetic communication and meet key enrollment metrics to support underserved communities.
Leverage bilingual skills (English/Spanish) to connect with individuals experiencing serious mental illness, homelessness, or high medical needs.
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serve underserved populations through whole-person care. They are one of the largest Enhanced Care Management providers in California with a collaborative team of clinicians, social workers, and technologists.
Serve as a key connection point between patients, providers, attorneys, and internal teams.
Schedule patient appointments and coordinate the delivery of documentation and imaging reports.
Manage high-volume communication across phone, email, text, and internal channels.
We're a digital health scale-up making diagnostics accessible, fast, and transparent. We have a world-class customer operations team and are backed by technology.
Handle inbound calls from potential clients with empathy, professionalism, and active listening.
Qualify leads by gathering relevant information and scheduling consultation appointments.
Maintain accurate intake documentation within legal CRM systems.
The partner company provides legal support services, connecting individuals with legal resources through a consultative intake process. It operates remotely with a supportive culture that values reliability, empathy, and performance.
Act as the first point of contact, creating a warm and professional experience for prospects and clients.
Manage scheduling, phone calls, emails, and client records in the firm's CRM and systems.
Support the team with administrative tasks and follow up on leads and networking events.
We connect talented individuals with remote job opportunities at US-based companies. We're a lifestyle company that ensures everyone has a fantastic time, earning Great Place to Work Certification every year since 2022.
Monitor workflows and track deadlines to ensure tasks are completed accurately and on time.
Maintain organized records and communicate professionally with clients via email and phone.
Coordinate calendars, manage documentation, and identify workflow improvements.
We provide legal support services to clients in a fast-paced environment. Our international, culturally diverse team values organization, proactivity, and supportive remote collaboration.
Engage with health plan members to schedule care assessments and provide encouragement.
Utilize strong listening and communication skills to build trust and handle challenging calls.
Multitask efficiently while using technology to maintain a human-centered conversation.
Carenet Health is a healthcare company that transforms patient interactions into meaningful connections. The company fosters a culture of empathy and support, with a focus on team member expertise and dedication.
Act as the first point of contact for prospective clients, guiding them through the intake process and qualifying leads.
Schedule consultations, manage client information in Neos, and convert qualified prospects into signed clients.
Coordinate with the legal team to ensure a seamless, professional, and client-focused experience from initial contact to onboarding.
Job Duck connects talented individuals with remote job opportunities from US-based employers. They've earned the Great Place to Work Certification every year since 2022 and emphasize a fantastic work culture.
Respond to customer inquiries in English and Spanish via phone, email, SMS, and chat with professionalism.
Serve as primary contact for Spanish-speaking families, translating communications and ensuring equitable access.
Maintain detailed records of interactions, resolve issues, and collaborate to enhance customer experience.
Odyssey partners with state agencies to design, launch, and operate ESA and grant programs, providing technology and operations for education funding. The company operates across 6 states, serving 200,000+ students and managing over $1B in funds, with backing from investors like a16z.
Manage pre-litigation personal injury cases from intake through demand readiness.
Coordinate medical treatment, insurance communications, and property damage issues.
Handle 50+ client communications daily and meet productivity KPIs.
The Ward Law Group is a personal injury law firm dedicated to changing lives through exceptional legal representation. The firm has been recognized as a Best Place to Work and fosters a collaborative, innovative, and high-accountability culture.
Communicate with clients and process servers via phone and email to coordinate service of process.
Prepare and review legal documents with high accuracy, including data entry, scanning, and copying.
Dispatch assignments to process servers and assist with miscellaneous tasks as needed.
Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. The company fosters a culture where talented people can do meaningful work and grow their careers.
Manage a high-volume pre-litigation caseload of personal injury motor vehicle accident cases from intake to demand readiness.
Coordinate medical treatment, obtain medical records and bills, and communicate with clients, medical providers, and insurance adjusters.
Handle property damage claims and support case progression with accurate documentation.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work for consecutive years, they foster a collaborative, innovative, and high-accountability culture.