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Responsibilities:
- Serve as the primary point of contact for donor referrals, coordinating with hospitals, hospices, and medical examiners.
- Conduct detailed medical and social history interviews to ensure suitability of donated tissues.
- Manage daily tasks, delegate responsibilities, and provide escalation support for Donation Coordinators.
Qualifications:
- Minimum 5 years of experience approaching grieving families with a proven record of securing authorizations.
- Strong communication and interpersonal skills, with the ability to handle high-stress situations.
- Advanced knowledge of disease processes and familiarity with FDA and AATB regulations.
Work Environment:
- Remote position based in the Bay Area, with a 24/7/365 fast-paced operational setting.
- Collaboration with diverse teams including recovery, logistics, and processing partners.
- Commitment to professional development and continuous learning within a supportive team culture.
Donor Network West
Donor Network West is dedicated to saving and healing lives through organ and tissue donation for transplantation and research. The organization fosters a collaborative environment with values of passion, excellence, equity, and inclusion, and employs a team committed to service.