Source Job

US Unlimited PTO

  • Lead Bidgely's global consulting organization of 40+ professionals delivering the UtilityAI™ Platform to utilities worldwide.
  • Own the full services lifecycle, including contracting, implementation, launch, and ongoing professional services.
  • Scale and productize delivery through repeatable offerings, AI-enabled tooling, and a clear multi-year strategy.

Professional Services P&L Management Executive Leadership Team Leadership

20 jobs similar to Vice President, Customer Onboarding and Professional Services

Jobs ranked by similarity.

Global

  • Lead end-to-end services delivery from scoping to adoption, ensuring faster time-to-value and predictable deployment.
  • Build a technically capable services organization that independently delivers repeatable enterprise implementations and AI/agent deployments.
  • Own services economics, capacity planning, and managed services development to drive revenue and margin.

Resilinc is a supply chain risk management company using agentic AI to help global enterprises predict disruptions and act in real time. They are a fully remote, mission-led team backed by Vista Equity Partners, with a collaborative culture focused on meaningful work.

  • Lead and mentor a cross-functional team of engineers and project leads, ensuring high performance and professional growth.
  • Translate outcome-driven requirements into comprehensive project roadmaps and manage multiple concurrent implementation projects.
  • Establish rigorous quality controls, drive technical innovation, and champion GenAI and automation to streamline delivery.

Bidgely is an AI-powered SaaS company accelerating a clean energy future by enabling energy companies and consumers to make data-driven energy-related decisions. Ranked #7 in Applied AI on Fast Company's list of Most Innovative Companies, the company fosters a culture that values ownership, accountability, innovation, and continuous learning.

Finland Unlimited PTO

  • Lead and manage a Professional Services organization delivering migrations, implementations, and custom engagements for enterprise customers.
  • Own end-to-end delivery performance and commercial results, including revenue, margin, pricing, and expansion opportunities.
  • Shape an AI-augmented delivery strategy and partner with Sales, Product, Support, and Account Management to drive measurable customer impact.

WordPress VIP provides enterprise WordPress hosting and digital experience solutions for major organizations. It operates as a globally distributed, inclusive team that values autonomy, collaboration, and AI-enabled innovation.

$180,200–$315,400/yr
North America

  • Drive high-complexity transformations in strategic accounts, aligning ServiceNow teams with customer objectives and governance frameworks.
  • Proactively identify pipeline opportunities through product road mapping and adoption analysis, providing prescriptive guidance.
  • Forge C-suite relationships to increase satisfaction and retention, leading strategic oversight and risk mitigation.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

$127,750–$156,950/yr
Canada

  • Own P&L and delivery for a $3–5M portfolio of client engagements.
  • Lead and develop a team of consultants, BAs, and project managers.
  • Serve as senior escalation point for key customers and shape delivery approach.

Sparkrock provides software built on Microsoft Dynamics 365 to help nonprofits, school boards, and government agencies reach their full potential. They are a fully remote, global organization focused on growth and culture.

US Unlimited PTO

  • Lead and develop implementation teams across WFM and Payroll for high-volume SMB and mid-market customers.
  • Own implementation operations, establishing KPIs, SLAs, and scalable processes to drive quality and efficiency.
  • Partner with product and engineering to enable AI, automation, and self-service to scale delivery.

Our partner is a fast-growing SaaS company providing workforce management and payroll solutions for SMB and mid-market customers. They operate as a fully remote organization, focusing on scalable operations, AI-driven automation, and cross-functional collaboration.

$117,000–$178,000/yr
Global Unlimited PTO

  • Lead strategic implementations of CXA and CCaaS solutions with new and existing customers, leveraging industry knowledge and best practices.
  • Provide hands-on support to internal teams, external partners, and customers during implementation of Talkdesk products.
  • Drive post-implementation success and customer adoption by providing strategic guidance and actionable recommendations.

Talkdesk pioneers Customer Experience Automation (CXA) to redefine how brands interact with customers through AI. They have a global team of courageous innovators, fostering an inclusive culture where diverse perspectives drive success.

$148,400–$231,900/yr
North America

  • Drive post-sales success by aligning ServiceNow offerings with customer goals and fostering C-level relationships.
  • Collaborate with Account Executives to create integrated pre- and post-sales strategies for long-term customer value.
  • Mitigate risks, drive value realization, and meet KPIs such as adoption, renewals, and customer satisfaction.

ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. The company helps 85% of the Fortune 500® work smarter and serves a global customer base. It is an AI-native culture with a focus on technology and talent.

North America 4w PTO

  • Lead ESM transformation portfolios across strategic and enterprise accounts, owning pipeline, revenue, and client outcomes.
  • Act as a trusted advisor to C-level executives, shaping multi-year service modernization and AI-enabled delivery roadmaps.
  • Drive offering development, go-to-market strategies, and partner ecosystems to turn client engagements into repeatable offerings.

The company is a technology and consulting organization focused on enterprise service management transformation across IT and business functions. It offers a flexible, multicultural remote environment with a strong emphasis on professional development and work-life balance.

$250,000–$275,000/yr
US

  • Lead GFT's enterprise Digital Delivery Hub, establishing strategy, priorities, resources, and performance expectations aligned with the CTO's vision.
  • Drive digital transformation by translating strategy into scalable capabilities, standards, and operating practices that create measurable client and business value.
  • Partner across business and technology leaders to prioritize high-value investments, accelerate adoption, and champion responsible AI, automation, and data solutions.

We are a privately held AEC firm innovating where transportation, water, power, and buildings converge. With over 5,000 of the industry's brightest engineers, planners, architects, inspectors, and designers, we measure our success by the strength of our relationships.

US

  • Lead global customer delivery: onboarding, CSM, and 24/7 coverage across US and India.
  • Own early-lifecycle retention, ensuring customers succeed through their first quarter and beyond.
  • Drive efficiency with data and AI on a flat headcount, improving outcomes without added resources.

HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs and SMBs build, automate and scale their businesses, supporting over 1 million businesses in 150+ countries. With over 2,000 team members across 10+ countries, HighLevel is a global remote-first organization built for speed, ownership, and innovation.

APAC

  • Drive a programmatic approach to enablement for global People Enablement Centers, leveraging the ServiceNow AI platform.
  • Design and execute a global training strategy supporting the full employee lifecycle, in partnership with PEC management.
  • Own new-hire onboarding programs and monthly quality audit programs to improve service delivery consistency.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. With over 7,700+ customers and a reputation as a FORTUNE 100 Best Company to Work For, they foster an AI-native culture where technology and talent are unstoppable together.

$127,750–$156,950/yr
Canada

  • Own P&L and delivery performance for a $3–5M portfolio of client engagements.
  • Lead and develop a team of consultants, business analysts, and project managers.
  • Act as senior escalation point and partner with Sales to scope new engagements.

Sparkrock provides software built on Microsoft Dynamics 365 to help nonprofits, school boards, and government agencies use technology more effectively. The company is a 100% remote, global team focused on culture and growth, offering flexible hours and a supportive environment.

Americas

  • Lead complex enterprise implementation projects across the Americas, acting as senior escalation point and delivery architect.
  • Standardize onboarding frameworks and drive AI-driven automation to improve delivery efficiency and time-to-value.
  • Align cross-functional teams and provide executive-level visibility into delivery health and risk metrics.

Deliverect provides an API-first platform that connects restaurants and retailers with on and off-premise commerce solutions, helping them expand revenue and simplify operations. As a rapidly scaling SaaS unicorn, the company values transparency, innovation, and a diverse global team culture.

$233,000–$420,000/yr
US 5w PTO

  • Lead GL&C's shared legal services, centralized paralegal organization, BPO, and performance intelligence teams.
  • Drive 3–4% annual productivity improvements through work model shifts, technology adoption, and optimized leverage.
  • Integrate generative and agentic AI into legal service delivery and establish data-driven performance measurement governance.

Liberty Mutual is a global insurance company whose Global Legal & Compliance organization is transforming how legal and compliance work is delivered through AI, shared services, and operational excellence. The culture emphasizes inclusion, flexibility, professional development, and employee well-being across a large, matrixed enterprise.

US

  • Lead a global team of 100+ across the US, India, UK, Mexico & Brazil to transform customer interactions into a data-driven engine for retention and growth.
  • Drive AI-first operational models, automating workflows and personalizing customer engagement at scale.
  • Own Net Retention Rate, NPS, and CSAT metrics while bridging customer insights with product roadmaps.

JumpCloud is an AI-powered unified IT management platform that secures the modern workforce through identity, device, and access management. The company has teams in 15+ countries and a remote-first culture that values connection and innovative thinking.

US

  • Lead discovery sessions to diagnose client bottlenecks and map how work gets done.
  • Define product requirements and lead engineers through delivery of AI agent deployments.
  • Measure deployment outcomes with data and manage client relationships to drive adoption.

Stello is an AI transformation firm that builds AI agents to automate operational workflows for mid-market and enterprise companies. As a founder-led team, it serves clients ranging from professional sports teams to publicly traded insurers and financial services firms.

VP Cyber

Eliza
Global

  • Build and own Eliza's Office of the CISO practice, including P&L, service lines, and strategy.
  • Lead with education, build CISO relationships, and sell by teaching as the face of the practice.
  • Own the OpenAI security partnership, build the delivery team, and serve as Eliza's security leader.

Eliza is a technology services company and Advanced-tier OpenAI partner that helps organizations build and deploy AI solutions, from generative AI and custom LLM integrations to predictive analytics and automation. They are an AI-native firm with a lean, high-ownership culture that values rapid execution and deep technical expertise.

$242,000–$300,000/yr
US Unlimited PTO

  • Lead the commercial growth and product strategy for G-P's flagship Employer of Record (EOR) business, driving revenue and market expansion.
  • Partner with the CPO and executive peers to align product portfolio with growth priorities, optimize unit economics, and enhance financial performance.
  • Scale and empower a multi-tiered product organization, managing senior directors and directors across distinct product pillars.

G-P provides a SaaS-based Global Employment Platform that enables companies to expand into over 180 countries quickly without local entity setup. The company fosters a diverse, remote-first culture and values innovation, offering flexibility and resources to its employees.

Global

  • Own the full post-sales lifecycle from onboarding through managed services, expansion, and renewal.
  • Serve as a strategic advisor, driving adoption, account health, and measurable business outcomes.
  • Lead AI enablement and workflow automation, deploying ClickUp AI agents tied to customer KPIs.

ClickUp is building an AI-native workspace that unifies tasks, docs, chat, calendar, and search. The company is AI-first, expects every team member to use AI daily, and evaluates AI fluency in its hiring process.