Enterprise Service Management (ESM) Transformation Director
Remote regions
North AmericaBenefits
4w PTO
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Role:
- You will lead ESM transformation portfolios, owning pipeline, revenue, and client outcomes.
- You will advise C-level executives on modernizing service delivery across IT and business functions.
Requirements:
- 10+ years in consulting or enterprise technology, including 5+ in client-facing leadership.
- Strong ESM/ITSM expertise with Jira Service Management and AI-enabled service operations.
Benefits:
- Four weeks of PTO, health insurance, and 401(k) matching.
- Flexible remote work, professional development, and a multicultural international team.
Partner Company
The company is a technology and consulting organization focused on enterprise service management transformation across IT and business functions. It offers a flexible, multicultural remote environment with a strong emphasis on professional development and work-life balance.