Director of Professional Services

Sparkrock

Remote regions

Canada

Salary range

$127,750–$156,950/yr

Benefits

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Who we are:

  • We provide software built on Microsoft Dynamics 365 to help nonprofits, school boards, and government agencies.
  • We are a 100% remote, global organization with a strong focus on culture and growth.

The role:

  • You will own the P&L and book of business for a $3–5M portfolio of client engagements.
  • You will lead a team of consultants, business analysts, and project managers delivering ERP/SaaS implementations.
  • You will shape delivery approach based on customer needs and drive profitability.

What you'll do:

  • Oversee delivery quality and outcomes across ERP/SaaS implementation projects.
  • Act as senior escalation point and relationship owner for key customers.
  • Partner with Sales to scope, price, and position new engagements.

What we offer:

  • 100% remote work with flexible, asynchronous hours.
  • Stipend for your ideal home office and access to leading-edge tools.
  • A culture of growth, feedback, and community events.

Sparkrock

Sparkrock provides software built on Microsoft Dynamics 365 to help nonprofits, school boards, and government agencies use technology more effectively. The company is a 100% remote, global team focused on culture and growth, offering flexible hours and a supportive environment.

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