Senior Solution Consultant
Benefits
Unlimited PTO
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About the Role:
- As a Senior Solution Consultant, you will provide a white-glove experience and drive implementation of cutting-edge CXA and CCaaS solutions.
- You will act as a trusted advisor to stakeholders and contribute to the development of templates and best practices.
Key Responsibilities:
- Lead strategic implementations with new and existing customers that align with strategic objectives.
- Provide guidance and hands-on support to ensure technical alignment and project success.
- Collaborate with internal teams to address feature requests and resolve issues.
Requirements:
- Bachelor's degree in a technical field or significant professional experience.
- 3+ years in Professional Services or Consulting with a focus on AI or automation in SaaS.
- Strong programming skills in JavaScript, Python, or TypeScript and experience with REST APIs.
What We Offer:
- Competitive compensation including base pay, equity, and bonus/commission.
- Comprehensive health insurance covering medical, dental, and vision.
- Uncapped paid time off and 14 paid holidays.
Talkdesk
Talkdesk pioneers Customer Experience Automation (CXA) to redefine how brands interact with customers through AI. They have a global team of courageous innovators, fostering an inclusive culture where diverse perspectives drive success.