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Responsibilities:
- Advanced Post-Sales Consulting & Implementation: Drive complex projects from pilot/Proof of Concept (PoC) to full implementation.
- Technical Expertise: Provide cutting-edge technical solutions and shape architectural best practices.
- Collaboration & Support: Partner with cross-functional teams to support business development.
- Focused Enablement: Deliver technical training, workshops, and best practices.
- High-Impact Documentation: Develop precise technical documentation and resolve complex issues.
Requirements:
- Minimum of 2-3 years in a similar role within Conversational AI, SaaS, or enterprise software.
- Proven experience with Cognigy or equivalent platforms.
- Demonstrated ability to resolve complex technical challenges.
- Strong capability to align technical solutions with business objectives.
- Exceptional communication skills.
- Proficient in JavaScript and Python; experience with back-end integrations.
- Front-End Design: HTML and CSS.
- Back-End Development: server-side applications and data manipulation.
About NiCE:
- NiCE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses.
- Known as an innovation powerhouse that excels in AI, cloud, and digital.
- Over 8,500 employees across 30+ countries.
- Equal opportunity employer.
NiCE
NiCE Ltd. (NASDAQ: NICE) provides software products used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NiCE is a market leader in AI, cloud, and digital solutions.