Associate Solutions Architect

Role Overview:

• Act as customer-facing technical expert for Drata's commercial customers, supporting them through signal-based engagement and digital resources.
• Build scalable digital assets like walkthrough videos and help articles to drive customer self-sufficiency.
• Collaborate with Customer Success Managers to monitor technical health and proactively address risks.

Key Responsibilities:

• Own a book of commercial customers, monitor health signals, and provide targeted technical guidance.
• Develop and maintain Drata Academy content, 1:many workshops, and webinars.
• Partner with Product and Customer Education teams to ensure accurate digital content.

Qualifications:

• 3-5 years experience in Solutions Architect, TAM, or equivalent role in B2B SaaS.
• Experience producing technical content (help articles, video walkthroughs) strongly preferred.
• Familiarity with cloud platforms (AWS, GCP, Azure), REST APIs, and scripting languages.

Compensation & Benefits:

• OTE range $125,000 - $191,667 plus equity.
• Up to 100% employer-paid medical, dental, and vision for employees and dependents.
• Paid parental leave after six months, and generous professional development stipends.