Support the operation, maintenance, and continuous improvement of Colorbiotics equipment in the field. This hands-on role ensures machines are reliable, safe, and functioning at optimal performance levels. You'll serve as both a technical expert and a customer-facing representative, with responsibilities ranging from installation and troubleshooting to providing valuable feedback for product development.
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A Field Service Engineer will install, support, troubleshoot, repair, and otherwise maintain da Vinci® Surgical System in assigned territory ensuring all service agreements and warranty obligations are fulfilled and exceeding customer expectations. This requires expertise in electro-mechanical systems, specialized training, as well as excellent customer service and communication skills.