Manager, Field Services – East/West

We are seeking an experienced leader to take on the role of Manager, Field Services – East/West within our Cold Chain Services organization. This critical position leads a team of Field Service Specialists responsible for onsite startup, commissioning, and troubleshooting of Copeland controls systems across the country. Success in this role requires deep, hands-on field experience with Copeland controls and a strong understanding of onsite activities—what it takes to get the job done safely, efficiently, and to a high standard. You will coordinate daily schedules, confirm project readiness, support technicians in real-time, and ensure consistent, high-quality delivery of our onsite services. As the Manager, Field Services – East/West, you will: Lead a team of Field Service Specialists performing onsite work specific to Copeland controls, including wiring validation, equipment startup, troubleshooting, and commissioning. Leverage your extensive field experience to guide technicians, validate readiness, and anticipate and resolve challenges before they escalate. Own field resource scheduling, aligning team availability with project timelines, travel needs, and site requirements. Confirm project and site readiness with the Project Execution and Engineering teams, including drawings, programming, hardware, and installation scope.