Source Job

• Analyze customer’s requirements to ensure effective system installation.
• Manage and prioritize technical escalations, and establish and maintain expectations.
• Provide on-site technical and training support to Junior and Filed Service Engineer

Intuitive Surgical is a medical device company focused on robotic-assisted surgery. They strive to foster an inclusive and diverse team committed to making a difference, with passionate people who want to take big leaps forward for healthcare professionals and patients.

• Accountable for installation, support, troubleshooting, repair, and maintenance of all our products within your management designated area of responsibility.
• Meet and surpass all service agreements and warranty obligations.
• Provide technical expertise, resolve issues, and deliver outstanding support to customers.

Intuitive believes that minimally invasive care is life-enhancing care. They are a pioneer and market leader in robotic-assisted surgery, striving to foster an inclusive and diverse team committed to making a difference. Passionate people who want to make a difference drive our culture.

• Responsible for installation, support, troubleshooting, repair, and maintenance of all products. Focus on ensuring service agreements and warranty obligations are met. Role demands expertise in electro-mechanical systems and customer service skills.

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They foster creativity, rigor, and collaboration.

• Provide procedural support to new robotic system sites to promote safety and effective progression
• Collaborate with global Clinical Applications Engineering and Endoluminal Sales to support new users through their early learning curve
• Provide expert clinical product and technical assistance and training to physicians and clinical staff on the effective use of Intuitive’s equipment during clinical procedures

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, offering technologies like the da Vinci surgical system and Ion. They are a team of engineers, clinicians, and innovators focused on making surgery smarter, safer, and more human, helping care teams perform with greater precision and improving patient outcomes worldwide.

• Deliver industry leading service through instrument installations, training, preventative maintenance, repairs, operational assistance, and trade shows to customers and operators.
• Take lead and also collaborate when needed with other FSE’s and Technical Advisor team to resolve customer issues, improve processes, define corrective actions, and remain responsible for completion of service cases to meet customer satisfaction.
• Continuously seek and support new approaches, practices, and processes to improve the efficiency, training services offered, and ability to care for our customers.

LGC is a global life science tools company providing mission-critical components and solutions in the human healthcare and applied market segments. With over 175 years of scientific heritage, they have built a product portfolio and expertise, developing relationships with customers and the global scientific community.

• Work with the Clinical Sales Manager to develop a strategy to drive utilization of the daVinci Surgical System.
• Become a da Vinci Surgery expert across all primary surgical specialties to support the development of surgical robotics programs.
• Support regional Sales and Marketing development events that create system awareness and procedure adoption.

Intuitive Surgical is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.

• Work with the Clinical Sales Manager to drive utilization of the daVinci Surgical System.
• Train OR staff to be facile in pre, intra and postoperative system management.
• Drive expansion of the user base by working with key hospital staff and surgeon thought leaders.

Intuitive is a pioneer and market leader in robotic-assisted surgery. They strive to foster an inclusive and diverse team, committed to making a difference, with passionate people who want to make a difference drive their culture.

• Manage the complex sales process of da Vinci Surgical Systems into new hospitals and upgrades into existing hospitals.
• Build support from surgeons and administration for da Vinci Surgery, identify key institutions, and generate market awareness.
• Partner with the da Vinci Area Sales Director to develop a sales plan for their local territory.

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.

• Install, maintain, validate and repair instrumentation at customer sites.
• Provide troubleshooting, repair, and qualification services for customers.
• Partner with customers to understand their analytical workflow and applications.

PerkinElmer is a company that provides scientific solutions. They have over 5,000 global colleagues and are committed to creating a diverse environment.

• Monitor accounts and participate in support activities for problem resolution.
• Install/remove equipment, modifications, and engineering changes.
• Provide phone and technical support to customers and other technicians.

FUJIFILM North America Corporation provides products for both consumers and business customers. It has five operating divisions and Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging.

• Preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites.
• Managing inventory, trip planning, and administrative tasks related to service functions.
• Ability to work independently and a strong commitment to customer satisfaction.

Anton Paar USA sells and supports Anton Paar's range of high-precision measuring instruments for physical, chemical, mechanical, and structural properties. They are a highly diverse, dynamic, and financially sound company that has grown every year since their start in 1986.

• Assists sales representatives with surgeon trainings, hospitals robotic development, and overall territory management
• Guides technical in-services for customers to include OR staff, surgeons, etc.
• Gains experience in goal setting, mapping, and attaining in preparation for quota bearing role to follow CTA position

Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, they strive to foster an inclusive and diverse team committed to making a difference.

• Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
• Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
• Be a da Vinci® Surgery resource across all primary surgical specialties

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.

• Manage and direct the utilization of the da Vinci Surgical System within their installed base.
• Manage installations, training and utilization growth within their assigned region and the hiring, training, and development of U.S. Account Managers.
• Develop and implement da Vinci® Surgery sales activities to achieve and exceed goals set by senior management

Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. As a pioneer and market leader in robotic-assisted surgery, they strive to foster an inclusive and diverse team, committed to making a difference.

• Assists sales representatives with surgeon trainings, hospitals robotic development, and overall territory management
• Guides technical in-services for customers to include OR staff, surgeons, etc.
• Sells benefits of advanced technology to existing robotic users to contribute to team overall quotas

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide, and they are a team of engineers, clinicians, and innovators.

• You are responsible for the installation of our product range at the customers
• You will be training of the users
• Preventing or solving technical problems is what motivates you

Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. The company values connections and is an exceptional place to grow careers and develop skills.

• Be the go-to expert for technical sales support, field troubleshooting, and warranty resolution.
• Engage directly with customers, distributors, and internal teams to solve technical challenges and provide proactive support.
• Travel as needed to support field installations, service interventions, and customer visits.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
• Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
• Be a da Vinci® Surgery resource across all primary surgical specialties

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.

• Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
• Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
• Be a da Vinci® Surgery resource across all primary surgical specialties

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.