Perform scheduled maintenance and troubleshoot Intuitive products in assigned territory.
Coordinate system installation and complete administrative duties like spare parts inventory.
Mentor junior engineers, participate in product introductions, and support continuous improvement.
Intuitive believes that minimally invasive care is life-enhancing and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. As a pioneer and leading company in robotic-assisted surgery, they foster an inclusive and diverse team, with passionate people who want to make a difference.
Perform scheduled maintenance activities including system inspections, software updates, and upgrades.
Troubleshoot, diagnose, and repair all Intuitive products within designated timeframes.
Coordinate system and hardware delivery and installation, ensuring O.R. protocol and HIPAA standards.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Responsible for installation, support, troubleshooting, repair, and maintenance of all products. Focus on ensuring service agreements and warranty obligations are met. Role demands expertise in electro-mechanical systems and customer service skills.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They foster creativity, rigor, and collaboration.
Develop and implement processes to drive efficiencies and create a scalable business unit.
Attract, retain, and motivate a high-performance organization capable of driving excellence in the delivery of Customer Service and Support.
Collaborate with internal cross functional groups and regional sales teams to achieve World Class customer satisfaction and service levels.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, transforming how care is delivered for millions of patients worldwide. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Provides technical services at customer’s location and support.
Performs installations, services and on-site diagnostics on equipment.
Instructs customers on the operation or proper use of equipment.
Avery Dennison Corporation is a global materials science and digital identification solutions company. They employ approximately 35,000 employees in more than 50 countries, providing branding and information solutions that optimize labor and supply chain efficiency.
Ensuring Intuitive delivers exceptional, timely service to customers.
Providing strong management and leadership of field-based direct reports.
Coaching and mentoring employees to improve Customer Experience.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, creating technologies like the da Vinci surgical system and Ion. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Troubleshoot, program, and commission automation control systems.
Assist customers in selecting appropriate automation hardware and building bills of materials.
Provide on-site and remote technical support, ensuring timely and high-quality service delivery.
GCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. They have deep technical expertise and specialized knowledge, supporting customers in deploying high-quality and efficient solutions.
Implement the clinical sales plan to drive utilization of the da Vinci® Surgical System.
Become a da Vinci® Surgery expert to support surgical robotics programs in the assigned territory.
Drive continuous expansion of the user base by working with key hospital staff and surgeon thought leaders.
Intuitive is dedicated to minimally invasive care through ingenuity and intelligent technology. They are a leading company in robotic-assisted surgery, fostering an inclusive and diverse team committed to making a difference.