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Primary Function:
- Integral part of a dedicated team.
- Responsible for the installation, support, troubleshooting, repair, and maintenance of all products.
- Primary focus will be to ensure that all service agreements and warranty obligations are met.
Essential Job Duties:
- Provide technical support to end-users and other Intuitive employees.
- Troubleshoot, diagnose, and repair all Intuitive products and associated equipment in accordance with procedures and within designated timeframes.
- Maintain all Intuitive-provided items, such as issued tools, calibrated tool sets, employee vehicles, laptops, iPads, and other company-owned assets.
Required Skills and Experience:
- Demonstrated ability to work effectively as part of a team.
- Demonstrate individual characteristics expected of Intuitive personnel (eg. Character, capacity, energy, experience).
- Ability to Travel up to 70% and within the travel and expense policy as required by management to fulfill the specific needs of the role.
Intuitive
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.