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Accountabilities:
- Manage and track service escalations to identify process non-conformance.
- Create and present data to influence business decisions regarding product issues.
- Conduct technical meetings and webinars via remote conferencing.
Requirements:
- Minimum 2-year degree in a technical discipline; Engineering preferred.
- 5+ years of experience in Engineering/Support role; Healthcare Diagnostics preferred.
- Strong data analytics skills for troubleshooting and presentations.
Benefits:
- Comprehensive medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Life insurance and disability coverage.
Jobgether
Jobgether uses an AI-powered matching process to ensure candidates' applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.