Adventus

Collaborate with cross-functional teams to translate business needs to technical implementation. Hands on experience with ServiceNow configurations and script based ServiceNow components. Hands on experience with ServiceNow Workflows and customisations and UI Builder. Knowledge of ServiceNow development best practices and platform administration.

Focal point between all stakeholders – salesperson, operations team, project team, logistics team and customer. Track and work closely with Project team to arrange for projects deployment. Prepare Production Orders, raise Delivery Orders and/or Collection Notes in SAP system for all logistics arranged. Collate all necessary documents to pass orders for billing. Establish strong communication and long-lasting working relationship with suppliers and customers. Other ad-hoc operational requirement.

Managing of managed print solutions (MPS) project deployment. Deployment, maintenance, upgrading and support of client Managed Print environment (hardware, software, firmware, network, etc.). Provide in-house, on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems. Maintain a high level of user satisfaction with excellent customer service. Ad hoc duties as assigned.