Client Onboarding Specialist
Benefits
Unlimited PTO
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Implementation
Project Management & Client Lifecycle:
- Drive the full onboarding lifecycle from kickoff to go-live.
- Manage timelines and risks.
- Ensure seamless client transitions to the Client Success team.
Technical Implementation & Problem-Solving:
- Independently implement Salesforce and Mogli configurations.
- Translate technical knowledge for precise client configurations.
- Troubleshoot technical issues, escalating to Technical Support as needed.
Client Training & Enablement:
- Implement a dynamic onboarding program and training curriculum.
- Provide customized training sessions tailored to the client's specific business use cases.
- Educate clients on industry regulations like SMS messaging carrier requirements.
Mogli Technologies
Mogli Technologies delivers a native Salesforce application for SMS and WhatsApp communications to global education organizations and nonprofits, along with extreme growth of clients in commercial verticals. They are a small, high-trust team focused on accelerating their clients' success globally.