Onboarding Coach

Accountabilities:

• Facilitate client onboarding, training, and ongoing support via video, phone, and email.
• Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
• Partner with Sales to define success, demonstrate ROI, and drive retention.

Requirements:

• Communicate product offerings clearly and synthesize feedback for internal teams.
• Share customer insights and opportunities across departments to drive alignment.
• Manage multiple projects or accounts with strong organizational and proactive skills.

Why Apply:

• AI-powered matching process ensures your application is reviewed quickly.
• Our system identifies the top-fitting candidates.
• Shortlist is then shared directly with the hiring company.