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About the Role:
- Own the customer implementation journey: escalating complexity as needed.
- Communicate across multiple stakeholders: Partner primarily with firm administrators and key users.
- Facilitate structured onboarding: Lead kickoff meetings, configuration sessions, and training.
About You:
- 2-4+ years of experience in B2B SaaS Implementations
- Comfortable managing multiple customer projects simultaneously.
- Strong communication and presentation skills and can translate technical concepts.
Karbon
Karbon is the global leader in AI-powered practice management software for accounting firms. They provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day and have a people-first culture.