Lead, coach, and develop Team Leads and Member Services Associates.
Own performance outcomes for medication access including resolution time, pharmacy turnaround, quality scores, and member satisfaction.
Serve as the primary operational partner for pharmacy vendors, owning escalation patterns, performance issues, and workflow alignment.
Maven is the world's largest virtual clinic for women and families with a mission to make healthcare work for all. They have raised more than $425 million in funding and have been recognized as a Time 100 Most Influential Company and a Fast Company Most Innovative Company.
Collaborate with suppliers to identify and mitigate potential supply chain issues.
Serve as a point of contact for day-to-day matters and regular business reviews.
Develop relevant internal and external SOPs to reflect market best practice.
Blink Health is a healthcare technology company focused on making prescriptions accessible and affordable. They're a collaborative team that invents new ways of working in an industry that has historically resisted innovation.
Managing key partnerships: Building trusted relationships with large payors and complex partners, serving as their go-to contact.
Collaborating on new agreements: Partnering closely with our Sales team to negotiate and launch new contracts—especially Value-Based Care programs.
Tracking and improving results: Keeping a close eye on partner performance metrics and incentive outcomes.
Grow Therapy's mission is to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, they are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Since launching in February 2021, Grow Therapy has empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape.
Foster a high-performing partner network by discussing performance trends and aligning on clear goals for improvement.
Review and respond to internal escalation requests in a timely and accurate manner.
Collaborate with cross-functional team members to support company goals and performance targets.
Phil, founded in 2015, is a Series D health-tech startup building a platform that streamlines the process of patients receiving prescriptions by interfacing between doctors, pharmacies, and patients. The team is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform focused on patient experience and overall human wellbeing.
Manage and grow a portfolio of existing partners, identifying opportunities to deepen relationships and maximize revenue potential.
Track partner performance across key KPIs and collaborate on marketing optimizations to foster mutual success.
Conduct full-funnel analysis of partner campaigns, including acquisition costs, ROAS, and overall performance insights.
BetterHelp's mission is to remove the traditional barriers to therapy and make mental health care more accessible. Founded in 2013, they are the world’s largest online therapy service with over 30,000 licensed therapists.
Supports system-wide pharmacy operations and analytics.
Partners with pharmacy leadership and external vendors.
Assists with formulary management and financial analyses.
St. Luke’s is dedicated to caring for people in the communities it serves. They offers a supportive environment where team members can thrive both professionally and personally, with access to various wellness programs and career development opportunities.
Koala Health aims to simplify and improve pet health management. They offer a pharmacy service for pet medications and supplements, delivered in pre-sorted pouches, and are building new products to enhance the pet health experience.
Own the end-to-end lifecycle vision for the Pharmacy segment.
Establish and maintain a cohesive segment strategy aligned to Colibri’s three-year plan and Pharmacy’s 2026 economic commitments.
Align B2B buyers, admins, and influencers around clear value narratives and ROI, especially in pharmacy enterprises.
Colibri Group provides learning solutions for licensed professionals. They aim to help professionals achieve more and manage risks effectively throughout their careers.
Own and manage ongoing relationships with oncology practice partners, ensuring clear, consistent communication between key stakeholders on both teams
Monitor and report on partnership performance metrics, providing actionable insights to partner practices and internal leadership
Continuously evaluate and optimize workflows to improve efficiency, performance outcomes, and overall partner experience, including adapting to new software releases or operational updates
Protocol Behavioral Health provides cancer-specific behavioral health treatment to patients by partnering with oncology clinics and cancer centers. The team consists of top tier executives and operators who have depth in experience across behavioral health, healthcare services and oncology payer relationships.
Own and scale Snorkel’s BPO and supply partner ecosystem to support global, 24/7 delivery.
Define and execute the strategy for partner expansion, ensuring balanced geographic coverage and reduced concentration risk.
Manage partner relationships end to end, including quality standards, performance tracking, communication, and regular operating cadences.
Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale. They started as a research project in the Stanford AI Lab and work with some of the world’s largest organizations. As a rapidly scaling company with robust funding, Snorkel AI offers a unique combination of stability and the excitement of high growth.
Produce outstanding fundraising results for a portfolio of nonprofit partners.
Maintain strong partner relationships year over year through successful renewals and upsells.
Work across multiple teams to track partner campaigns and progress; identify patterns and provide tactical insights.
FreeWill partners with 2,400+ nonprofits to support their mission, generating $13B in gift commitments since 2017. They've grown from 5 to 200+ employees and aims to make powerful ways to donate accessible and easier.
Own partner relationship with LogicGate’s North America Reseller Partners.
Develop and nurture relationships with key stakeholders at partner organizations.
Collaborate with LogicGate cross-functional teams to define partnership goals and objectives.
LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, delivering software and capabilities enterprises need to manage risks and transform them into strategic opportunities. They are committed to delivering an exceptional experience for their employees and customers by empowering them to take ownership, make an impact, and deliver their best work.
Manage relationships with payment providers, PSPs, payment orchestrators, and local payment partners.
Coordinate with partners and internal teams to resolve issues efficiently.
Act as the internal owner for payments-related compliance topics.
Pixery is a global tech company building innovative apps for next-generation mobile creatives. Our video apps reach more than 100 million users worldwide and they value transparency, shared ownership, and open communication.
Identify and cultivate relationships with key decision-makers across districts.
Lead the renewal process with a strategic approach to secure timely contract renewals.
Build comprehensive, data-driven account plans aligning with customer goals.
ClassDojo aims to provide every child on Earth with an education they love. They started by building a powerful network for communication, and their flagship app connects K-12 teachers, children, and families globally; the company consists of a team of around 200 people.
Own the channel relationship end-to-end and serve as the strategic point of accountability.
Build and scale a partner-driven pipeline that delivers measurable revenue results.
Define and execute co-marketing strategies with internal marketing teams and external partners.
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. As a remote-first company, they’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space.
Establish and maintain robust relationships with partners.
Monitor partner performance and proactively identify opportunities for improvement.
Proactively enable reseller product, marketing, sales, and customer success teams.
Fama is the innovator in online screening that makes hiring great people easy. Backed by leading venture capitalists, they are FCRA, EEOC, and SOC2 compliant, and integrate with major HRIS, ATS, and background check solutions.
Nurture & Grow: Take ownership of existing accounts and drive increased patient referral volume.
Success Management: Act as the primary point of contact for clinical partners, answering questions, providing updates.
Process Implementation: Work with clinics to refine their internal referral processes, making it easier for them to send patients to our platform.
Carda Health is building the world’s first patient-centered virtual heart and lung platform, starting with cardiac and pulmonary rehab. They are a team of clinicians, mathematicians, entrepreneurs, and engineers who believe technology and data, when applied ethically, can transform healthcare.
Support the end-to-end screening & credentialing process for new and existing pharmacy partners.
Manage all administrative aspects of pharmacy credentialing and recredentialing processes from start to finish.
Offer crucial daily administrative and clerical assistance, alongside other delegated responsibilities.
SmithRx is a rapidly growing, venture-backed Health-Tech company. Their mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. They pride themselves for their mission-driven and collaborative culture that inspires their employees to do their best work.
Managing a digital brand focused on websites along with website tactics.
Building and sustaining relationships with key clients grounded in an understanding of their business goals.
Demonstrating ability to provide confident counsel on client inquiries while establishing fluency in the capabilities and offerings of Avalere Health.
Avalere Health's purpose is to reach every patient possible by ensuring they are identified, treated, supported, and cared for equally. They bring Advisory, Medical, and Marketing teams together to build a future where healthcare is not a barrier, fostering an inclusive culture with Employee Network Groups.
Own and grow a portfolio of technology, mid-market and enterprise-level agency and tech partnerships, focusing on revenue accountability and long-term strategic alignment.
Lead monthly cadence calls with top partners to review pipeline, co-selling opportunities, and ongoing initiatives.
Coordinate joint sales cycles, working closely with Gorgias AEs, Solutions Engineers, and Customer Success Managers to deliver a seamless merchant experience.
Gorgias believes conversations will become the #1 way to shop and is building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Gorgias' partnerships drive over 50% of their revenue and partnerships have and always will be a cornerstone of their strategy.