New Partner Success Strategist

Partner Excellence & Results:

• Produce outstanding fundraising results for a portfolio of nonprofit partners
• Create warm, dynamic relationships with partners and ensure they feel cared for
• Proactively identify challenges and address partner problems with sound judgment

Portfolio Management:

• Maintain strong partner relationships year over year through successful renewals and upsells
• Lead partner onboarding and launch to set the tone for an interactive and successful partnership
• Facilitate regular check-in calls, business reviews, and annual kickoffs to drive strategy and results

Cross-Functional Collaboration & Growth:

• Work across multiple teams to track partner campaigns and progress; identify patterns and provide tactical insights
• Provide marketing support to partners based on established best practices and adjust approach as needed
• Collaborate with Content team to communicate partner needs and co-create effective materials