Remote Operations management Jobs • Stakeholder Engagement

The Director of Optimization leads strategic initiatives to enhance the performance, usability, and adoption of Datacor software across customer implementations and internal operations. This role owns the end-to-end upgrade lifecycle, ensuring all system upgrades are timely, value-driven, and aligned with customer needs and platform evolution. The Director works cross-functionally with Product, Engineering, Sales, Services, and Support.

Aledade requires a Senior Project Specialist to lead complex projects and contribute to the strategic objectives of the Customer Success Office (CSO). This role involves driving initiatives that enhance the internal and external customer experience. The individual will leverage their experience in value-based care and project management to support multiple projects.

Support and execute change management activities, ensuring successful adoption of new initiatives, and minimizing resistance across the organization. Assess change impacts, develop communication and training plans, and foster collaboration among stakeholders to drive effective transitions. This position requires a balance of strategic understanding and hands-on execution, with a strong focus on enabling smooth transitions, ensuring stakeholder engagement, and embedding change management into everyday processes.

The Executive Operations Manager will support key Strategy & Innovation and Office of the CEO priorities that includes high-level governance and executive support functions, balanced with the essential logistical and administrative duties. In this role, you will be a strategic and administrative liaison with Trevor’s Board of Directors, be an administrative owner in key operational tasks, and be a project manager to provide structure and action on key executive priorities.

Provide OCM services to SMA clients as they transform their organization to align with MES strategy. The ideal candidate will have a demonstrated State HHS IT OCM, project management and Prosci® background with experience in Medicaid Management Information Systems (MMIS) modules implementations.

The Senior Director, Project Management and Operations for Advisory Services is responsible for leading the operational effectiveness, delivery excellence, and people management functions across the Advisory Services practice. This role oversees a team of project managers and resource deployment managers (RDMs), driving consistent execution, process improvement, and operational scalability to support Coalfire’s rapidly growing client base.