Reporting to the Director of Product Management, the Product Operations Specialist plays a crucial role in ensuring the smooth functioning of product development and operations within Experian Health. This involves coordinating teams, optimizing processes, and driving the delivery of products to market. The specialist is a liaison between different departments, facilitating communication, streamlining processes, and providing valuable insights to enhance product development and customer experience.

As a Pythian Service Delivery Manager you will be essential for ensuring that Pythian’s managed services meet customer expectations and are delivered efficiently and effectively. This role involves managing managed services resources, monitoring service quality, maintaining customer relationships, and continually improving service delivery processes. A successful Service Delivery Manager is a key contributor to customer satisfaction, retention, and the overall success of the organization.

Reporting the Senior Project Manager, you will help teams adopt the Product Operating Model, navigate change and, build a communication strategy that fosters alignment and trust. You will connect with teams empathetically while driving forward momentum, ensuring that change is not just implemented, but embraced. You will be an coach, and program driver, helping teams operationalize transformation efforts and optimize business practices for lasting impact.