VMS Operations Lead

Integration Architecture & Product Partnership:

• Act as the operational owner and business driver for all Vendor Management System (VMS) integrations.
• Translate operational pain points, edge cases and invoicing requirements into clear product requirements.

Commercial & Policy Controls:

• Design the policy framework that governs enterprise operations and commercial term requirements with customers.
• Partner with GTM and Finance on how VMS growth is modeled, scoped, and operationalized.

Reconciliation & Data Integrity:

• Own the rebuild of WorkWhile's VMS processes in partnership with the data science team and Finance.
• Define and maintain the data quality standards and audit trails required for clean invoicing and payment.

Team & Operations:

• Lead and develop a team executing day-to-day VMS workflows.
• Define an automation roadmap, translating manual workflows into product requirements.