Remote Operations management Jobs · APIs

• Embed with teams across Mercury to identify where AI can meaningfully improve business outcomes.
• Build and ship AI-powered workflows, automations, and internal tools using existing platforms.
• Lead change management to make new ways of working stick, including training and documentation.

Mercury builds the financial stack for startups, making complex financial workflows simple and thoughtful. They value diversity and belonging and are an equal opportunity employer.

• Own end-to-end project management for enterprise launches using Alpaca's brokerage APIs.
• Collaborate with external stakeholders and internal teams to scope, plan, and execute integration timelines.
• Facilitate weekly partner check-ins, track progress, and report on risks and dependencies.

Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure, providing APIs for stocks, ETFs, options, crypto, and more. With a team of 400+ globally distributed members and $400M in funding, we are committed to opening financial services to everyone.

• Own and improve the platforms powering customer experience operations, including Zendesk and Vitally.
• Design and maintain automations, workflows, and integrations to reduce manual effort.
• Collaborate with cross-functional teams in a distributed, asynchronous environment.

They are a partner company hiring through Jobgether, focused on customer experience operations. They offer a remote-first culture with global collaboration and a strong emphasis on autonomy and innovation.