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TrueAccord
TrueAccord
2 open remote positions
TrueAccord, a subsidiary of TrueML, transforms debt resolution with machine learning and a human touch. With a world-class leadership team and passionate employees, it helps millions of consumers regain financial health while lowering costs for creditors.
Salary Distribution
2 of 2 jobs
PTO Distribution
2 of 2 jobs
Unlimited PTO
2 jobs (100%)
Benefits Overview
2 of 2 jobs
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Open Positions
Lead collections strategy initiatives from opportunity identification through design, testing, and optimization. Design multi-channel treatments across email, SMS, dialing, and digital self-service, determining timing and segmentation. Partner with cross-functional teams including Data Science, Product, Legal, and Compliance to drive initiatives into production.
SQL
Looker
Tableau
Jira
AI Tools
Manage a portfolio of mainly passive clients, ensuring consistent delivery of services and high client satisfaction. Provide operational support by assisting Client Managers with account management, reporting, and data accuracy. Act as the initial point of contact for routine client inquiries, troubleshooting and resolving issues promptly.
Client Management
Data Accuracy
Communication