Regulatory Compliance Lead

About This Role:

• As the Regulatory Compliance Lead, you are the guardian of TrueML’s license to operate.
• Reporting directly to the Deputy Chief Compliance Officer, you will own the operational execution of our licensing, regulatory complaints, and regulatory audit programs.
• Your mission is to ensure that as we scale, our integrity and regulatory standing remain bulletproof.

What You'll Do:

• Lead our high-volume regulatory complaint process with a mandate to continuously innovate and automate.
• Act as the lead investigator during regulatory audits, enhancing the submission lifecycle towards a “continuous audit” model.
• Drive program evolution by identifying bottlenecks and implementing tech-driven efficiencies.

Who You Are:

• You bring 5+ years of experience in a structured, process-oriented environment (Compliance or Audit), specifically within a highly regulated industry like consumer financial services or collections.
• You are proficient with Google Suite and Mac systems, comfortable leaning into and exploring new tech to ensure TrueAccord stays ahead.
• You possess superior writing skills, capable of drafting nuanced regulatory responses that are firm, accurate, and professional.