- Lead daily SOC operations and manage alert and incident response workflows.
- Coach and develop SOC staff, conduct 1-on-1s, and manage shift schedules.
- Drive continuous improvement through QA reviews, playbook enforcement, and KPI reporting.
CTS
1 open remote positions
CTS delivers comprehensive IT solutions to mission-driven organizations, specializing in nonprofits and educational institutions. With 90+ employees across the US and several other countries, the company fosters a culture of growth, collaboration, and innovation.
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