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Role Overview:
- Work within a POD to remotely support clients.
- Respond to incidents and ensure satisfaction.
Key Duties:
- Track time, communicate, and improve SOPs.
- Install, configure, and troubleshoot systems.
- Triage requests and document work.
Compensation:
- Remote role, Mon-Fri 9am-6pm EST, Philippines.
- Salary $1,250-$2,083/month.
- Benefits: PTO and floating holidays.
CTS
CTS provides comprehensive IT solutions for mission-driven organizations, with expertise in supporting nonprofits and education. The company has 90+ employees across the US and other countries, and fosters a culture of growth and innovation.