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Accountabilities:
- Work closely with Product, QA, and Release teams on existing, new, and upcoming features.
- Serve as a subject-matter expert on internal products, workflows, and system behavior.
- Provide hands-on support and training for internal applications.
Requirements:
- 3–7 years of experience in product operations or tech customer support.
- Experience working closely with Product Managers and Engineering teams in a SaaS environment.
- Ability to read logs and work through technical details such as APIs and integrations.
Benefits:
- Competitive pay that reflects your experience and the impact you bring.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Generous PTO and a flexible remote work environment.
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