Job Description
The Member Services Specialist role at Curana Health entails answering member and provider queries regarding Medicare benefits, enrollment, eligibility, and claims through both phone calls and written correspondence. Key duties include analyzing issues and delivering effective solutions. You will be responsible for utilizing internal systems to extract data, document information, activities, and changes accurately. Maintaining positive relationships with both members and providers to ensure that requests and questions are managed correctly is essential.
About Curana Health
Curana Health provides value-based primary care services for the senior living industry, serving more than 1,500 senior living community partners across 34 states.