The Regional Customer Support Specialist supports Natera’s Oncology division and provides world class service to medical professionals, patients and cross functional internal and external teams, ensuring a smooth ordering process and quick reporting of results using critical thinking skills to resolve issues.

You'll be supporting utility and CCA partners across the US and Canada as they launch and grow residential EV charging programs. Resolving any issues EV drivers face via phone, email or chat support as they participate in utility programs related to charging, data collection and incentive administration. Please note this role will include evening and weekend support.