Execute financial foreclosure documents and prepare loans for sheriff's sale in compliance with federal standards.
Calculate bidding instructions and review HAMP certifications for nationwide foreclosure sales.
Support internal staff and provide management with status updates on foreclosure loans.
LoanCare is a leading full-service mortgage loan subservicer that delivers servicing solutions to banks, credit unions, and investors. Backed by Fidelity National Financial, it subservices over 1.8 million loans and fosters a culture of integrity, innovation, and collaboration.
Manage an individual pipeline of loans and review weekly
Handle inbound and outbound calls to negotiate payments and resolve escalations
Explain loss mitigation options and serve as point of contact for active-duty military
LoanCare is a full-service mortgage loan subservicer that supports banks, credit unions, and homeowners. Backed by Fidelity National Financial, the company subservices over 1.8 million loans across all 50 states and fosters a collaborative, growth-oriented culture.
Lead daily operations of the SPOC department, ensuring compliant, efficient, and customer-focused loss mitigation and borrower assistance.
Manage, coach, and develop supervisors and staff, driving performance, workforce planning, and process improvement.
Partner with Compliance, Legal, Quality, Training, and Operations to implement regulatory changes and mitigate risk.
LoanCare is a full-service mortgage loan subservicer that helps banks, credit unions, and homeowners with loan servicing and loss mitigation. Backed by Fidelity National Financial, a Fortune 500 company, it fosters a culture of integrity, innovation, and collaboration.
Handle inbound calls from customers with active or inactive bankruptcy cases and manage escalated situations effectively.
Provide accurate mortgage account information and investigate account issues to identify root causes and coordinate resolutions.
Support Bankruptcy Customer Service Specialists with guidance while maintaining accurate records and collaborating with internal teams.
The company provides mortgage servicing support to homeowners, including those navigating bankruptcy proceedings. It fosters a collaborative, customer-focused culture with a strong emphasis on regulatory sensitivity and operational efficiency, offering remote work flexibility and opportunities for career growth.