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Role Overview:
- Act as primary contact for homeowners in mortgage servicing
- Collaborate with clients and internal teams to maximize outcomes
- Maintain weekly review of loan pipeline
Key Responsibilities:
- Handle inbound calls, escalations, and payment negotiations
- Explain loss mitigation options and investor processes
- Support active-duty military with SCRA protections
Qualifications & Rewards:
- 2-4 years mortgage servicing experience required
- Remote work with provided equipment and wellness programs
- Comprehensive benefits including medical, dental, and 401(k)
LoanCare
LoanCare is a full-service mortgage loan subservicer that supports banks, credit unions, and homeowners. Backed by Fidelity National Financial, the company subservices over 1.8 million loans across all 50 states and fosters a collaborative, growth-oriented culture.