SPOC Manager

LoanCare

Remote regions

US

Salary range

$74,600–$139,800/yr

Benefits

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Role Overview:

  • Lead daily SPOC operations, ensuring compliant and customer-focused loss mitigation.
  • Manage supervisors, develop strategies, and drive performance.

What You'll Do:

  • Coach staff, monitor metrics, and implement process improvements.
  • Partner with Compliance, Legal, Quality, and Operations.

Qualifications:

  • 6-8 years mortgage servicing and 5+ years leadership.
  • Strong knowledge of loss mitigation and mortgage systems.

Total Rewards:

  • Medical, dental, vision, 401(k), tuition reimbursement, and more.

LoanCare

LoanCare is a full-service mortgage loan subservicer that helps banks, credit unions, and homeowners with loan servicing and loss mitigation. Backed by Fidelity National Financial, a Fortune 500 company, it fosters a culture of integrity, innovation, and collaboration.

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