Ensure accurate and timely completion of foreclosure referral checklists and correct assignment of attorneys.
Review daily delinquency reports to qualify loans for foreclosure and manage executive dashboard metrics.
Communicate professionally with attorneys, homeowners, and title companies, and attend onsite hearings as needed.
LoanCare is a leading national provider of full service mortgage subservicing. It subservices over 1.8 million loans and is backed by Fidelity National Financial, a Fortune 500 company, offering a culture focused on integrity, innovation, and collaboration.
Handle call overflow, suspense reporting, and client relations follow-up.
Review and respond to tasks, voicemails, and emails to resolve delinquency issues.
Assist with call monitoring, escalated calls, and team meetings to improve processes.
LoanCare is a leading full-service mortgage loan subservicer delivering excellence to banks, credit unions, and homeowners. Backed by Fidelity National Financial, a Fortune 500 company, it offers a culture focused on integrity, innovation, and collaboration.
Order and manage property preservation on properties serviced by LoanCare clients, including bids and vendor oversight.
Monitor vacant and damaged properties to ensure vendor actions meet agency or investor guidelines and coordinate evictions and HUD claims.
Assist junior specialists, prepare management reports, and support hazard claims and property securing processes.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, and homeowners. Backed by Fidelity National Financial, it subservices over 1.8 million loans and fosters a culture of integrity, innovation, and collaboration.
Audit and reconcile FHA, VA, and USDA mortgage insurance claims, focusing on FHA claims for the GNMA portfolio.
Track claim findings, report recoverable losses, and recommend process improvements to management.
Collaborate with clients, industry partners, and internal teams to expedite claims and maximize homeowner outcomes.
LoanCare provides mortgage loan subservicing for banks, credit unions, and independent mortgage companies. It is part of Fidelity National Financial, a Fortune 500 company, with a collaborative culture focused on protecting homeowner outcomes.
Manage an individual pipeline of loans and review weekly
Handle inbound and outbound calls to negotiate payments and resolve escalations
Explain loss mitigation options and serve as point of contact for active-duty military
LoanCare is a full-service mortgage loan subservicer that supports banks, credit unions, and homeowners. Backed by Fidelity National Financial, the company subservices over 1.8 million loans across all 50 states and fosters a collaborative, growth-oriented culture.
Lead daily operations of the SPOC department, ensuring compliant, efficient, and customer-focused loss mitigation and borrower assistance.
Manage, coach, and develop supervisors and staff, driving performance, workforce planning, and process improvement.
Partner with Compliance, Legal, Quality, Training, and Operations to implement regulatory changes and mitigate risk.
LoanCare is a full-service mortgage loan subservicer that helps banks, credit unions, and homeowners with loan servicing and loss mitigation. Backed by Fidelity National Financial, a Fortune 500 company, it fosters a culture of integrity, innovation, and collaboration.