Job Description
We are looking for a Principal Solutions Engineer to join our pre-sales team at Tines and win new customers. You will partner closely with our Account Executives & sales leadership to evangelize Tines' SaaS solutions and educate customers on the business value that they gain with no-code automation. You will use your product and technical knowledge to demonstrate how Tines can work with existing technology stacks to perform simple or complex automation without the need for coding or lengthy integration work. The ideal candidate will understand customer business pains and can show how Tines can be deployed quickly to add value and solve problems.
You will develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT operations challenges. You will also create and deliver strategic presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions. Furthermore, you will build and demo Tines Stories with customers to show value and win sales. You will manage the technical decision process with customers, setting and managing expectations in proof of value and/or evaluations.
As well as collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges and support enablement of Tinesβ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements. You should be a key source of market feedback into the product organization. Another part of the job is to contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more. Also support and act as a mentor to the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams.
About Tines
Tines, founded in 2018 with co-headquarters in Dublin and Boston, powers some of the world's most important workflows.