Advisory Solution Consultant - CRM

We are looking for a CRM Advisory Solution Consultant to join our dynamic and innovative team. In this role, you’ll lead the creation and evolution of a cutting-edge Best Practice Proof of Concept (POC) Program centered on CRM and AI capabilities within the ServiceNow platform. You will collaborate with some of the most skilled professionals in the field to design, iterate, and continuously improve a showcase program that highlights innovation, rapid problem-solving, and real-world application of advanced CRM solutions. You will design & build POCs, lead the creation of CRM best practice proof-of-concept environments that showcase ServiceNow CRM Workflow and AI integration capabilities. You will also drive innovation, develop and iterate multiple versions of the POC program, pivoting and improving based on business feedback, customer needs, and evolving technology. You will partner with product managers, engineers, technical consultants, and GTM leaders to shape and deliver scalable, high-value solutions. Technical excellence is needed along with data and integration expertise. You will operate at startup speed—solve technical challenges fast, and continuously look for smarter ways to build. Finally, you will contribute thought leadership in architecture forums and influence how ServiceNow demonstrates CRM leadership in the market.