Job Description
Combine technical knowledge with sales skills to provide solutions that meet customer needs. Engage with potential clients to understand their technical requirements and pain points. Provide technical presentations, demonstrations, and product walkthroughs to customers. Collaborate with the sales team to create proposals and presentations tailored to the client's needs. Develop and deliver technical content (e.g., product specifications, case studies) to help in the sales process. Collaborate with Product and InfoSec teams for Security Assessments and RFPs. Collaborate with internal teams to ensure successful customer POCs.
Work with customers to design and propose solutions based on their technical needs and requirements. Customize and configure solutions based on the client's budget, timeline, and specifications. Maintain strong relationships with existing and prospective clients. Act as the technical point of contact between the customer and the company. Address client inquiries and resolve technical issues during the sales cycle. Ensure smooth implementation of the product after the sale. Provide training and technical support to customer's post-purchase.
About Smarsh
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications.