Travel Sales Agent

Serve as a trusted travel advisor by delivering expert recommendations tailored to customer needs. Build new customer relationships by handling 1–2 inbound calls per hour. Accurately process new vacation reservations and make requested changes to existing reservations in a timely manner. Adhere to our Customer Connection methodology to ensure customers receive a remarkable experience. Manage assigned leads by completing multiple follow-up touchpoints and updating CRM records. Proactively engage prospective customers through targeted outreach campaigns. Navigate through multiple browsers and systems, chat via instant messaging, and respond to emails all while maintaining an engaged conversation with our customer. Consistently meet or exceed sales goals by applying team lead feedback, executing sales strategies, and prioritizing calls effectively. Remain accessible and responsive via phone, email, and chat during scheduled work hours. Engage in team meetings and training to build knowledge and stay informed of company initiatives.